Digital Channel Manager
ABC Legal Services
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $50,000 - $55,000 per year
About the role
- Foster relationships with existing channel partners and clients.
- Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success.
- Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue.
- Recruitment of additional users within client offices.
- Address client challenges and provide company solutions.
- Collaborate with marketing to share customer feedback or insight.
- Support conference logistics and other field engagement.
- Manage inbound customer requests.
- Deliver exceptional client service on a day-to-day basis.
- Strive to maintain and increase overall customer satisfaction based on their business needs.
Requirements
- Recruiting, Marketing or Sales experience is preferred but not required.
- Strong written and verbal communication skills.
- Strong phone etiquette with customers.
- Exhibit strong problem-solving skills and time management capabilities.
- A “can do” and “can do now!” attitude.
- Highly motivated, self-starter with strong organizational skills.
- Strong computer skills.
- Strategic thinker who can see problem patterns, ideate solutions, and execute to completion.
- Ability to present, communicate, and work effectively with other internal teams.
- Strong team player.
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communicationstrong verbal communicationstrong phone etiquetteproblem-solving skillstime managementorganizational skillsstrategic thinkingteam playercustomer serviceself-starter