PASA Case Manager
Abby Care
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $60,000 - $80,000 per year
About the role
- Manage patient intake and onboarding processes, including assessments, care plan development, and initial service setup.
- Oversee a caseload of PASA participants, coordinating services, monitoring progress, and adjusting plans as needs evolve.
- Provide ongoing patient support, including family check-ins, attendant guidance, incident reporting, and care continuity.
- Ensure compliance with HCPF PASA regulations, operational memos, and documentation requirements like EVV and physician attestations.
- Collaborate with the PASA Program Lead and cross-functional teams to resolve issues, optimize service delivery, and track utilization metrics.
- Maintain accurate records in our EMR or similar systems, preparing reports on caseload status, outcomes, and quality improvements.
- Build relationships with CMAs, CCBs, and referral partners to facilitate smooth transitions and program growth.
- Participate in training, quality reviews, and continuous improvement initiatives for PASA services.
Requirements
- 2-3 years of direct experience as a case manager or similar role specifically within Colorado's PASA program (CES/SLS Waivers).
- Familiarity with PASA services such as Community Connector, Homemaker Enhanced, Respite, or Supported Community Connector.
- Experience in care coordination, patient onboarding, caseload management, and Medicaid home health compliance.
- Strong organizational skills with proficiency in Google Workspace, Salesforce, or equivalent tools for documentation and reporting.
- Excellent communication and empathy, with the ability to support diverse families in a person-centered approach.
- Ability to work independently in a fast-paced, hybrid environment while thriving in ambiguity.
- Located in the Denver metro area; willing to travel across Colorado as needed.
- Bachelor's degree in social work, nursing, healthcare administration, or related field (preferred).
Benefits
- Competitive compensation packages that reflect the value you bring.
- Comprehensive health coverage that works for you.
- Generous paid time off.
- Team bonding.
- Financial savings benefits to support your future.
- Paid parental leave to support your growing family.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementcare coordinationpatient onboardingcaseload managementMedicaid home health compliancecare plan developmentincident reportingquality improvementsdocumentation requirementsutilization metrics
Soft Skills
organizational skillscommunicationempathyperson-centered approachindependenceadaptabilityrelationship buildingproblem-solvingcollaborationcontinuous improvement
Certifications
Bachelor's degree in social workBachelor's degree in nursingBachelor's degree in healthcare administration