Abbott

Manager, Quality Manager – Complaints

Abbott

full-time

Posted on:

Location Type: Office

Location: Illinois, Minnesota • 🇺🇸 United States

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Salary

💰 $127,300 - $254,700 per year

Job Level

SeniorLead

About the role

  • Provide corporate-level leadership and guidance for Quality Systems matters related to complaint management, medical device reporting/vigilance and product actions.
  • Support Abbott Businesses/Divisions with global support, subject matter expertise, training, and consultation on regulatory and compliance strategy.
  • Use established management skills to lead global committees and teams to achieve quality, regulatory compliance, and business objectives.
  • Act as the corporate liaison to Abbott Businesses/Divisions and provide support as an expert in complaints management, product actions, and medical device reporting.
  • Improve the effectiveness of Abbott’s Quality Systems through monitoring, trending and analyzing of quality data and industry intelligence information.

Requirements

  • Bachelor’s Degree required; Life or Engineering Sciences discipline, preferred.
  • Overall 10+ years of experience with 6 years in Complaint Management and/or Corrections and removals experience in a regulated industry required.
  • 4 years in Quality Assurance and/or Compliance, managerial, supervisory or SME role; 6+ years in Medical Device, Pharmaceutical and/or Nutritional industry professional-level position.
  • External regulatory experience in product actions (corrections and removals) or medical device reporting desired
Benefits
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
complaint managementmedical device reportingregulatory compliancequality assurancedata analysistrend analysissubject matter expertisetrainingconsultationproduct actions
Soft skills
leadershipcommunicationteam managementorganizational skillsconsultative skills
Certifications
Bachelor's Degree
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