Abbott

Sales Ambassador, Distribution

Abbott

full-time

Posted on:

Location Type: Remote

Location: Kansas • Louisiana • United States

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Salary

💰 $78,000 - $156,000 per year

About the role

  • Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management.
  • Will interact with Acquisition and Sales Specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance.
  • Monitor and maintain customer satisfaction through direct contact.
  • Makes decision on reagent utilization on integrations and troubleshooting product replacement.
  • Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.

Requirements

  • Bachelor’s degree or equivalent relevant experience required.
  • Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, field service, technical call center, for Abbott Diagnostics products.
  • Experience providing technical product application and/or hardware support.
  • Experience interfacing with customers.
  • Strong people management and communication skills.
  • Trouble shooting/problem solving skills.
  • Computer skills (MS Office).
  • Ability to travel up to 70-75% in assigned territory and other domestic business locations.
  • Valid Driver’s License.
Benefits
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
laboratory managementreagent utilizationtroubleshootingtechnical product application supporthardware supportdocumentationCAPA system
Soft Skills
customer satisfactionpeople managementcommunicationproblem solving
Certifications
Bachelor’s degreeValid Driver’s License