Field Service Automation Engineer

Abbott

full-time

Posted on: 8/15/2025

Location Type: Remote

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💰 $32 - $64 per hour

About the role

Provide technical support solutions including installation, corrective, pre-emptive and proactive maintenance
Represent Abbott Diagnostic Division to its customer
Responsible for providing on-site support to ADD customers
Support field personal and District business objective and goals
Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments
Understand and follow Quality System by accurate and timely documentation of complaint resolution
Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott
Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently

Bachelor’s degree or equivalent relevant experience required
Travel up towards 30%.
Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology preferred
Practical experience of interfacing with customers
Trouble shooting/problem solving; ability to succeed in team situations and excel independently
Computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.)
Effective communication skills and strongly demonstrated interpersonal skills.

Benefits

A fast-paced work environment where your safety is our priority
Production areas that are clean, well-lit, and temperature-controlled
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives, and retirement plans
Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
Paid time off
401(k) retirement savings with a generous company match

Tip: use these terms in your resume and cover letter to boost ATS matches.

technical supporttroubleshootingpreventive maintenanceinstallationcomplaint resolutionproblem solvingremote troubleshooting

effective communicationinterpersonal skillsteamworkindependent work