Field Service Engineer – Field Based
Abbott
full-time
Posted on:
Location Type: Remote
Location: Nevada • United States
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Salary
💰 $27 - $53 per hour
About the role
- Complete installations, preventive maintenance, and corrective repairs on assigned instruments.
- Diagnose technical problems across multiple complex instruments, document resolutions accurately.
- Manage customer issues from start to resolution or escalation, deliver superior service.
- Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation.
- Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.
- Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives.
Requirements
- Bachelor’s degree or equivalent relevant experience.
- 2-5 years of experience in Engineering or Laboratory Technology.
- Ability to travel 75% within the assigned territory.
- Strong troubleshooting and problem-solving skills with laboratory instrumentation.
- Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting).
Benefits
- Career development with an international company where you can grow the career you dream of.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
preventive maintenancecorrective repairstroubleshootinglaboratory instrumentationdiagnosing technical problemsinventory managementdocumentation for audits
Soft Skills
customer serviceproblem-solvingplanningprioritizationcross-functional collaboration
Certifications
Bachelor’s degree