Sales Operations Manager
AASHTO (American Association of State Highway and Transportation Officials)
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Own and optimize our Sales CRM tooling (Hubspot), including; (i) pipeline management and prioritisation, workflow automation, and reporting infrastructure.
- Lead on process improvement, including implementing new processes and workflows within existing systems and rolling these out across our sales teams
- Work with sales leaders to refine and optimise our sales strategy and organisational structure, including future planning and forecasting activities.
- Own core processes to identify and prioritise pipelines / sales opportunities to the broader team in addition to setting up and managing operational aspects such as lead allocation, recycling and reporting.
- Contributing to weekly and monthly business reviews, working closely with executive-level stakeholders to inform the wider business on performance of our sales teams.
- Deliver regular insights and dashboards on sales performance (e.g. pipeline, conversion, churn); track and report on key sales KPIs.
- Automate parts of the existing sales workflow; identify, test and own new opportunity areas that could be managed centrally and using AI tools to drive growth (e.g. churn prevention).
Requirements
- 3+ years of experience working in sales / revenue operations
- Experience working with Sales CRM tools, with Hubspot experience a strong preference
- Strong numeracy and modelling skills (incl. Excel / Google Sheets) with the ability to interpret and manipulate data into clear insights and decisions (SQL and Google Big Query experience is preferred)
- Great communicator. Strong verbal and written communication
- Startup mindset. You thrive in ambiguity, are comfortable wearing multiple hats, and enjoy finding scrappy, pragmatic solutions.
- Organised and adaptable. Able to prioritise effectively, manage multiple projects simultaneously, and respond quickly to shifting priorities.
- Self-starter. You take initiative and ownership, proactively identifying areas for improvement and getting stuck in to make them better.
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales CRMHubspotpipeline managementworkflow automationreporting infrastructuredata interpretationExcelGoogle SheetsSQLGoogle Big Query
Soft skills
communicationorganisedadaptableself-starterproblem-solvinginitiativeprioritisationproject managementcollaborationstrategic thinking