Insurance Service Agent
AAA
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $21 - $28 per hour
About the role
- Provide service and support to policyholders through multiple channels including phone, messaging, and policy processing
- Handle requests effectively with a focus on first contact resolution
- Collaborate with agents to build positive relationships with policyholders
Requirements
- High School Diploma/GED or 2 years of experience in a customer facing virtual environment
- P&C or Personal Lines License; if not licensed at time of hire, must obtain license within 6 months of hire date
- Ability to train and perform the job in a remote setting
- Strong communication, empathy, adaptability, and interpersonal skills
- Bilingual skills preferred.
- Capability to navigate through Windows-based and web browser applications
Benefits
- Health insurance
- 401(k) with company match
- Flexible workplace
- Annual bonus eligibility
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicefirst contact resolutionpolicy processingremote work
Soft Skills
communicationempathyadaptabilityinterpersonal skills
Certifications
P&C LicensePersonal Lines License