API IT Solutions Analyst IV
AAA
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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About the role
- Collaborate with Business Relationship Management/Consultants (BRM/BRMC), Business Solutions Analysts (BSA)/Other business partners, Project Managers (PM), Developers and Quality Assurance (QA) and other IT partners as needed
- Work closely with BRM/BRMC and BSA to understand needs, collect business requirements, and translate them into technical requirements
- Coordinate with project managers to ensure project timelines and milestones are met
- Develops and maintains comprehensive Standard Operating Procedures (SOPs) to ensure consistency and efficiency in processes
- Identifies and coordinates interdependencies across multiple domains, ensuring seamless integration and alignment of efforts.
- Leads and accelerates the delivery of projects and initiatives, driving them to successful completion within set timelines
- Cultivates and sustains strong, collaborative relationships with various domains and key contributing partners
- Collaborate with Architects, Developers and others as needed to ensure technical solutions align with business objectives
- Provide Subject Matter Expertise: Serve as a go-to resource for business partners, providing in-depth knowledge of the applications and platforms.
- Review and provide feedback on documentation crafted by other analysts to ensure accuracy and completeness.
- Regularly update BRM/BRMC, BSA and PM on the status of issues and risks.
- Ensure Accurate Translation and Traceability of Business Requirements into Technical Requirements: Collaborate as needed with BSA and other business partners to capture all vital business needs by using Business Requirements Document (BRD)
- Validate the technical requirements, support the business requirements, delivering expected features and functionality
- Create, Maintain and Update Documentation.
Requirements
- BA/BS degree or equivalent combination of education and experience
- Experience with data extraction and analysis using SQL, and data visualization techniques
- Proficiency in IT applications and platforms
- Understanding of software development process (SDLC) and project management methodologies
- Basic project management skills to help coordinate and supervise project timelines and milestones
- Ability to manage tasks based on priorities
- Excellent verbal and written communication skills to interact with both technical and non-technical collaborators
- Ability to explain complex technical concepts in simple terms
- Knowledge of testing methodologies, including user acceptance testing (UAT)
- Ability to create and implement test plans and scripts
- Strong problem-solving skills to diagnose and resolve user issues
- Expertise in creating and maintaining clear, concise, and comprehensive user documentation
- Ability to review and provide feedback on documentation created by others
- Solid ability to analyze and interpret data to support business decisions.
Benefits
- Total compensation package
- Annual bonus eligibility for most roles
- 401(k) with a company match
- Flexible Workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata extractiondata analysisdata visualizationsoftware development processproject management methodologiesuser acceptance testingtest planstest scriptsuser documentation
Soft Skills
collaborationcommunicationproblem-solvingtask managementrelationship buildingfeedback provisiontechnical explanationanalytical skillsorganizational skillsleadership
Certifications
BA/BS degree