Branch Customer Service and Sales Representative
AAA
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
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Salary
💰 $19 - $22 per hour
About the role
- Promote ACG products and services
- Promote customer satisfaction and participate in office events to help generate revenue
- Greet customers and service their needs
- Provide sales and support services to members
- Generate leads and provide travel information
- Respond to customer inquiries and refer to senior staff when appropriate
- Provide cashiering services for insurance policies and travel products
- Receive and resolve member/customer complaints
Requirements
- High School Diploma or equivalent
- Working in a customer focused environment
- Providing customer focused service and timely solutions to problems
- Microsoft Office applications
- Taking personal responsibility in seeking solutions to problems
- Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership Discounts, perks, and rewards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cashieringlead generationcustomer service
Soft Skills
customer focusproblem solvingmulti-taskingprioritizationpersonal responsibility
Certifications
High School Diploma