Maintain and govern guidelines and procedures for entire Product delivery lifecycle and ensuring adherence to internal and external audit and PCI regulations.
Maintain and govern Delivery progress through development of delivery schedules and interim checkpoints to track progress and program health and financial viability.
Promote and champion adoption of agile practices to increase quality of end product.
Mentor and coach peers and product/engineering teams on best practices for safe, compliant, agile delivery.
Work with leadership team to define program success criteria to measure program success in terms of value delivered and program costs.
Responsible for monitoring digital delivery success through data metrics and analytics.
Perform other duties and responsibilities as assigned or required.
Makes decisions involving goal and resource allocation within business unit.
Decisions are generally made independently. In the most complex situations, decisions are elevated to the executive level.

Requirements

Bachelors Equivalent combination of education and experience
Preferred 5-10 years Software delivery functions such as development, QA, product management, project management.
Required Strong Knowledge of the Software Development Life Cycle and Agile methodologies, with experience managing agile software delivery preferred.
Strong knowledge of technical project management principles and multiple Agile practices (scrum, XP, Kanban, etc).
CSM a strong plus.
Experience managing mid-size to large programs, with customer facing responsibilities.
Experience with Insurance systems is a strong plus.
Demonstrated capacity to understand complex systems and workflows.
Ability to resolve issues independently and to problem-solve complex technical issues.
Ability to independently deliver solutions within committed schedule milestones.
Effective oral, written and presentation skills.
Ability to determine how changes impact customers and other systems.
Competency to utilize Company software, proficiency in Microsoft software applications and a willingness and aptitude to embrace new systems/technology as necessary.

Benefits

Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Software Development Life CycleAgile methodologiesTechnical project managementScrumXPKanbanData metricsAnalyticsProblem-solvingDelivery scheduling

Soft skills

MentoringCoachingDecision-makingEffective communicationPresentation skillsIndependent problem resolutionUnderstanding complex systemsResource allocationCustomer impact assessmentAdaptability

Certifications

CSM