Care Manager
Crossroads
Auto Claims Adjuster
AAA
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, California, Colorado, Idaho
Visit company websiteSalary
💰 $23 - $27 per hour
Job Level
JuniorMid-Level
About the role
- As an Associate Auto Claims Advisor, handle non-injury auto claims: verify and explain coverages, conduct liability investigations, advise customers of liability decisions, obtain police reports and witness statements, coordinate with other adjusters, document claim files, arrange and pay for repairs/rental/towing/total loss, apply estimating standards, manage claims inventory, ensure state compliance, and participate in a 14-week virtual training starting 09/29/2025 (Mon-Fri 8am-5pm PT).
Requirements
- High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features in a fast-paced setting.
- Capability to train and perform the job in a remote setting as required.
- If working in a remote setting, capability to meet our work from home requirement.
- May require Adjusters license as required by state.
- 2+ years of customer service experience (preferred).
- College Degree (preferred).
- Property and Casualty industry experience preferred.
- Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. PST, which may include evenings and/or weekends.
- Outstanding interpersonal and strong computer navigation abilities.
- Ability to handle several tasks simultaneously.
- Bilingual a plus.
- Travels as needed for role, including divisional / team meetings and other in-person meetings.
