Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member experiences” in every transaction.
Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
Initiates contact with members and past customers to prospect for new business and encourages repeat business.
Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).

Requirements

High school diploma or equivalent.
2 years of recent experience selling international and domestic travel services (preferred).
Travel Institute certification as “CTA, CTC, or CTIE” (preferred).
Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
GDS experience required (Apollo/Galileo/Travelport).
Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
Strong consultative selling skills with the ability to listen to members’ needs.
Bilingual communication skills are a plus.

Benefits

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

selling travel servicesconsultative sellingreading mapsinterpreting brochuresGDS experienceGalileoVAXApolloTravelport

Soft Skills

listening skillsprospectingencouraging repeat businesscustomer service

Certifications

CTACTCCTIE