Salesforce Business Analyst
A5
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudSDLC
About the role
- Analyze business processes and gather requirements to design Salesforce solutions.
- Manage various Salesforce projects, including gathering information, planning, and executing.
- Formulate and maintain Salesforce solution documentation like process flows and data models.
- Work with design team to address significant business operations.
- Educate and promote CRM standard procedures for high-quality solutions.
Requirements
- Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
- Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
- Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
- Collaborate with cross-functional teams to build sustainable applications.
- An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
- Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
- Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
- Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
- Ability to work 7 am – 3 PM EST
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales CloudService CloudExperience CloudSalesforce CPQSalesforce solution documentationprocess flowsdata modelsdeclarative automationSoftware Development Lifecycleuse case formulation
Soft skills
critical thinkinganalytical skillsproblem-solving skillsinterpersonal abilitiesorganizational abilitiescommunication skillscollaborationability to translate client requirementsability to manage requestsability to work in a fast-paced atmosphere