Project Manager

• Oversee and take responsibility for the successful completion and timeliness of Salesforce projects within a set budget and schedule.
• Work with internal stakeholders to transition clients from Business Development to Delivery.
• Produce a detailed delivery schedule by facilitating the team to plan out more detailed design and development cycles;
• Schedule regular touchpoints with team and client that is right for the project.
• Tailor your communication style or method depending on the situation and recipient.
• Prepare reports for clients and internal management regarding the status of projects and address issues/concerns when appropriate.
• Own and execute the project according to A5 Methodology with mindfulness of the SOW’s contractual obligation.
• Maintain project budget by setting expectations with team and client on budget availability.
• Proactively identify roadblocks and risks, and take the initiative to facilitate solutions.

Salesforce Project Manager

Cloud Engineer

• Translate business and marketing requirements into technical design that considers the entire customer experience, including making best practice recommendations for optimal technical performance and raising gaps if they exist
• Incorporate multi-platform and/or multi-channel requirements in architectural designs
• Interpret complex requirements and develop data-driven solutions
• Participate in key sessions with clients, such as requirements gathering, demos, trainings, etc.
• Clearly and articulately document technical solutions, including data design documents and user-facing maintenance instructions
• Identify and document opportunities for optimization in existing Marketing Cloud environments
• Complete initial setup of Marketing Cloud instances, including establishing business units, SAP, sender profiles, send classifications, users and roles, etc.
• Establish Marketing Cloud data and contact schema, including designing business unit data flow structure and hierarchy
• Develop multi-channel journeys, complex automations, personalized emails, and dynamic CloudPages
• Utilize Automation Studio to develop data-driven processes such as custom data manipulation via SQL, automated FTP import/exports, audience selection and filtering, and more
• Utilize Journey Builder to develop complex omni-channel communication flows
• Develop custom CloudPage solutions, including forms, preference centers, landing pages, and more
• Use Content Builder to build and deploy emails using content blocks
• Use AMPscript to develop complex dynamic personalization in emails and CloudPages
• Participate in implementations of advanced Marketing Cloud studios, such as Interaction Studio and Datorama

Senior Salesforce Marketing Cloud Architect

Data Engineer

• Lead integration and data migration design, field mapping, desired objectives, and requirements discussions
• Establish data migration processes including setup and management of database architecture for data migration
• Lead the development of business requirements, specifications, integration flows, data migration strategy & and testing
• Organize, lead, and document data migration sessions
• Act as liaison between technical teams and client stakeholders to communicate requirements
• Assist with configuration and designing of integration solutions on Salesforce
• Assist with project management, planning, and coordination of project activities

Salesforce Project Manager

Senior Salesforce Marketing Cloud Architect

Salesforce Data Migration Architect