A1FED

LMS Administrator

A1FED

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as the primary administrator for the Joint Knowledge Online (JKO) LMS, managing course uploads, enrollments, learning plans, and system configurations
  • Build, publish, and maintain eLearning courses, assessments, and curricula within JKO in accordance with DHA standards
  • Manage user accounts, roles, permissions, and organizational hierarchies within the LMS
  • Troubleshoot and resolve LMS issues for learners, instructors, and administrators in a timely manner
  • Ensure all course content meets Section 508 accessibility requirements and applicable DoD/DHA compliance standards
  • Generate, analyze, and distribute training completion reports, dashboards, and ad hoc data pulls to support DHA leadership and program managers
  • Monitor training completion rates and flag non-compliance to appropriate stakeholders
  • Maintain accurate learner records and audit trails in accordance with federal records management requirements
  • Serve as the primary point of contact for LMS-related inquiries from DHA program offices, course owners, and end users
  • Collaborate with instructional designers and eLearning developers to ensure seamless content integration into JKO
  • Provide training and guidance to course managers and content owners on LMS functionality and best practices
  • Conduct regular audits of course content, user data, and system configurations to ensure accuracy and integrity
  • Identify opportunities to improve LMS workflows, user experience, and reporting capabilities
  • Stay current on JKO platform updates, new features, and DoD eLearning policy changes
  • Document LMS processes, standard operating procedures (SOPs), and user guides

Requirements

  • 3–5 years of experience administering a learning management system, preferably JKO or another DoD/federal LMS platform
  • Demonstrated experience managing user accounts, course content, and reporting within an enterprise LMS environment
  • Familiarity with SCORM, xAPI (Tin Can), and AICC standards and how they interact with LMS platforms
  • Strong analytical skills with the ability to produce accurate, meaningful training reports from LMS data
  • Excellent written and verbal communication skills; ability to convey technical information clearly to non-technical audiences
  • Strong attention to detail and commitment to data accuracy and system integrity
  • Ability to obtain and maintain a DoD security clearance (clearance level determined by program requirements)
  • U.S. citizenship required
Benefits
  • On-site, hybrid, or remote schedule commensurate with contract requirements and government direction
  • May require occasional support outside of core business hours to address system outages or urgent training deadlines
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationcourse uploadsenrollments managementlearning plans managementsystem configurationsSCORMxAPIAICCdata analysisreport generation
Soft Skills
analytical skillswritten communicationverbal communicationattention to detaildata accuracysystem integritycollaborationtrainingguidanceproblem-solving
Certifications
DoD security clearance