
SSO / Platform Administrator, Mid-Level
A1FED
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Perform 60% platform administration and 40% application/end user support across enterprise identity and middleware services
- Install, configure, and administer platform services and related computing environments, including system software, application software, and associated configurations
- Maintain platform services by applying patches and updates, enabling new features, and performing version upgrades
- Diagnose, troubleshoot, and resolve platform and identity service issues
- Support developer application deployments utilizing platform and SSO services
- Own production application release deployments and provide support for development and test deployments as required
- Implement and maintain automated platform and infrastructure deployments using existing automation pipelines
- Contribute to continuous service improvement through automation and process enhancements
- Maintain technical and design documentation for all platform environments, including architecture diagrams, SOPs, and knowledge-base articles
- Participate in incident, problem, and change management activities in accordance with ITIL practices
- Administer Okta users, groups, roles, policies, and access controls
- Support and troubleshoot SSO integrations using SAML, OIDC, and OAuth 2.0
- Support MFA and adaptive authentication policies
- Work closely with application and middleware teams to onboard and maintain integrations
- Troubleshoot authentication flows across Java-based middleware platforms, web servers, and APIs
Requirements
- U.S. Citizenship required
- 3–4 years of hands-on Okta or enterprise IAM administration experience
- Experience in handling tickets, customer requests, and operational support in an O&M environment
- MFA configuration and management, including Okta Verify
- User lifecycle management and access policies
- Experience installing and managing Okta LDAP Agents
- Experience configuring and supporting Okta Access Gateway (OAG)
- Experience with one or more scripting languages such as BASH, Python, WLST, or YAML
- Experience with DevOps and automation tools such as Git, Jenkins, Nexus, and Ansible
- Advanced knowledge of SSO concepts (Okta, Siteminder), Linux, Windows, and Java-based middleware platforms (WebLogic, Tomcat, JBOSS)
- Experience with web servers such as IIS and Apache
- Ability to perform root cause analysis, including log review and error identification
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Support for security clearance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Okta administrationMFA configurationuser lifecycle managementscripting languagesDevOpsautomation toolsSSO conceptsLinuxWindowsJava-based middleware
Soft Skills
troubleshootingcustomer supportincident managementproblem managementchange managementcommunicationcollaborationprocess improvementdocumentationroot cause analysis