ServiceNow Architect, CTA Certification
A1FED
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules
- Serve as the technical SME on platform capabilities
- Design integrations using Integration Hub, REST APIs, and custom spokes
- Guide developers and administrators, ensuring alignment with best practices and federal security requirements
- Oversee technical design documentation, architecture diagrams, and configuration standards
- Collaborate with Program Manager, Product Owners, and Stakeholders to support roadmap planning and delivery
Requirements
- 7+ years of hands-on ServiceNow experience
- 4+ years in an architect-level role
- BS/BA in related field (Business Management, Computer Science, or Software Engineering)
- ServiceNow Certified Technical Architect (CTA)
- Experience maintaining, enhancing, and creating workflows, functions and configurations within the ServiceNow environment
- Experience in establishing technical governance processes
- Experience in evaluating strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices
- Experience in analyzing and translating business information and technical requirements into architectural blueprints
- Experience engaging with business stakeholders to gather/analyze issues or requirements and map them to solutions that leverage ServiceNow functionality
- Experience creating Architectural Blueprints for Federal agencies
- Experience leading ServiceNow version upgrades
- Deep technical expertise across the ServiceNow ecosystem with a strong understanding of platform architecture
- Proven experience delivering complex solutions in a federal environment
- Experience designing and implementing App Engine Studio, Flow Designer, Integration Hub, and Predictive Intelligence
- Strong knowledge of CMDB and CSDM
- Familiarity with DevOps, Agile delivery, and CI/CD integration with ServiceNow.
Benefits
- Must be a U.S. Citizen
- Must be able to obtain and maintain clearance
- Active CFPB Public Trust T3
- Active Federal Public Trust T3 from a Federal Agency
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowIntegration HubREST APIsApp Engine StudioFlow DesignerPredictive IntelligenceCMDBCSDMtechnical governancearchitectural blueprints
Soft Skills
collaborationguidancestakeholder engagementanalytical skillscommunicationleadershipproblem-solvingalignment with best practicesroadmap planningdelivery
Certifications
ServiceNow Certified Technical ArchitectBS/BA in Business ManagementBS/BA in Computer ScienceBS/BA in Software Engineering