A1FED

Project Manager – ServiceNow, Federal Programs

A1FED

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ServiceNow

About the role

  • Lead and manage Agile ServiceNow projects from initiation through delivery
  • Collaborate with business and technical stakeholders to gather, analyze, and translate requirements into ServiceNow-based solutions
  • Manage project scope, schedule, risks, issues, and dependencies
  • Use ServiceNow to manage user stories, backlogs, sprint planning, and reporting
  • Ensure project deliverables meet federal security, regulatory, and compliance requirements
  • Facilitate Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives)
  • Provide regular status reporting to government and internal leadership
  • Coordinate with development, testing, and platform teams to ensure quality outcomes

Requirements

  • Bachelor’s degree (BS/BA) in a related field (Business Management, Computer Science, Software Engineering, or similar)
  • Five (5) years of professional experience
  • Three (3) years of direct experience managing Agile ServiceNow projects
  • ServiceNow Certifications
  • ServiceNow Micro-Certifications
  • Proven experience engaging with business stakeholders to gather and analyze requirements and map them to ServiceNow functionality
  • Ability to obtain and maintain a Public Trust clearance
  • Clearance Requirement: Ability to obtain and maintain a Public Trust
  • Citizenship Requirement: U.S. Citizenship required (federal contract requirement)
Benefits
  • Fully Remote within the U.S.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile project managementServiceNowrequirements analysisuser story managementsprint planningrisk managementissue managementdependency managementstatus reportingquality assurance
Soft skills
collaborationcommunicationleadershipstakeholder engagementproblem-solvingorganizational skillsfacilitationanalytical thinkingadaptabilityteam coordination
Certifications
ServiceNow CertificationsServiceNow Micro-Certifications