A-ROSA REEDEREI GMBH

Manager

• Host and main contact for guests, providing expert advice and guest care.
• Prepare and print standardized daily programs and provide tourist information via presentations and announcements.
• Organize embarkation and disembarkation and coordinate internal and external entertainment onboard.
• Plan and deliver an engaging daytime and evening entertainment program for guests.
• Advise on shore excursions and destinations, accept excursion bookings and manage excursions at destinations.
• Responsible for cleanliness and hygiene in the work area and for ensuring implementation of all A-ROSA standards onboard.
• Responsible for the complete A-ROSA product onboard the ship and for the onboard A-ROSA cash register.

Cruise Manager

Payroll

• Independently process monthly payroll runs in Abacus for approximately 800 employees and assist with year-end closing and reconciliation tasks
• Subject-matter responsibility for social insurance, withholding taxes, and accurate payroll reporting to internal and external stakeholders
• Handle accident, sickness, disability (IV) and income compensation (EO) cases, as well as daily allowance benefits
• Support the preparation of monthly KPIs and reports
• Record and verify all relevant changes (new hires and terminations; modifications)
• Act as a point of contact for employees and managers on all matters related to payroll, social insurance and HR administration
• Collaborate on HR administrative processes and on digitization and optimization projects as needed

Payroll Specialist

• Lead and support department heads in the hotel division to ensure strong teamwork and smooth onboard operations
• Oversee Food & Beverage orders, including checking and inventorying deliveries to ensure quality and efficiency
• Prepare cruise reports, analyze guest feedback, and handle special requests and complaints to continuously improve service
• Make decisions regarding cabin assignments and upgrades to provide guests with the best possible experience
• Manage the ship's cashbook and supervise money transfers to ensure financial transparency and security
• Monitor revenues and costs, continuously working to optimize onboard earnings
• Act as host and perform regular audits to maintain high onboard standards
• Conduct performance reviews, identify talent, and support development for leadership roles within the company
• Work closely with HR and plan internal staffing
• Manage all internal documentation and ensure budget compliance across departments
• Organize and lead regular department head meetings to ensure clear communication and collaboration

Hotel Manager

• Acting as the deputy for the Hotel Manager during absences and supporting administrative and operational tasks.
• Serving as the host on board and at events.
• Controlling and optimizing service processes across all hotel departments.
• Ensuring smooth onboard operations and overseeing F&B orders, as well as delivery and inventory management of non-food items.
• Identifying and developing talent within the team and supporting their progression into leadership roles.
• Contributing to revenue and cost control and working to optimize onboard revenue.

Cruise Manager

Payroll Specialist

Hotel Manager

Assistant Hotel Manager