Community Content Coordinator
A Place for Mom
full-time
Posted on:
Location Type: Remote
Location: Kansas • United States
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Salary
💰 $24 per hour
Tech Stack
About the role
- Partner with key stakeholders to keep pricing and content up to date
- Work closely with Account Management for contact verification
- Upload new pricing & data into the database manually and via bulk upload tools
- Manage customer outreach via email, phone, and SMS in Salesforce and Outlook
- Meet weekly outreach and pricing update goals
- Track pricing collection in Salesforce via Cases
- Utilize tools like Salesforce, Zendesk, and Tableau
Requirements
- Bachelor’s degree
- Proficiency in Microsoft Excel
- 1-2 years experience in customer support or sales
Benefits
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft ExcelSalesforceZendeskTableau
Soft Skills
customer supportsalescommunicationstakeholder management
Certifications
Bachelor's degree