A.P. Moller - Maersk

LCL Operations Agent

A.P. Moller - Maersk

full-time

Posted on:

Location Type: Hybrid

Location: Prague • Czech

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About the role

  • Own and manage end-to-end customer experience within the assigned scope in LCL Product.
  • Strictly monitor performances through KPI’s with attention to Quality and Finops.
  • Focus on engagement and development of individuals’ skills.
  • Lead the LCL Delivery Team on Maersk’s transformation journey to proactive and silos-free environment.
  • Supervise booking, give quotations on LCL import and export, handle entries, complete Bill of Lading (BoL) and sea freight documents.
  • Maintain relationships with Maersk offices at destination/origin, customers, and vendors.
  • Offer assistance in the resolution of customers queries and issues, both in Hungarian and English.
  • Data processing and reports.

Requirements

  • Good knowledge of the shipping industry, import and export.
  • Strong communication skills in Czech or Hungarian and English.
  • Financial understanding is highly appreciated.
  • Detail orientation and hands-on approach.
Benefits
  • Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company.
  • We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
  • Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk.
  • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
  • We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI monitoringdata processingBill of Ladingsea freight documentationquotationsimport and export management
Soft Skills
communication skillsdetail orientationhands-on approachcustomer relationship managementteam leadership