A.K.A. New Media Inc

General

• Provide ongoing account and product support for multiple charitable clients using the raisin® online fundraising system
• Train clients on all aspects of the raisin® product (web-based and in-person)
• Ensure that CRM tool is kept up to date with all account activities, opportunities and contact details
• Ensure that support time is accurately tracked and billed
• Support marketing initiatives (online and print)
• Provide ongoing business development support as directed
• Assist in identifying features for future product development as directed

Client Experience Coordinator