Strategic Accounts Team Manager
A.E. Perkins
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $75,000 - $80,000 per year
About the role
- Serve as the primary contact for large and strategic clients during onboarding, renewal, and daily account administration.
- Lead Annual Business Reviews for the assigned block of business, presenting actionable insights and recommendations for revenue growth.
- Manage a team of Relationship Specialists, providing training, mentorship, and ongoing coaching to enhance service skills.
- Act as the first point of escalation for client issues, intervening as needed to resolve concerns and provide exceptional service.
- Build and maintain strong relationships with Plan Administrators, Brokers, and other stakeholders to ensure retention and business growth.
- Identify opportunities for process improvements and automation, driving initiatives to enhance operational efficiency.
Requirements
- Bachelor's Degree Required: In Business Administration, Management, or a related field.
- 5+ Years Account Management Experience Required: Demonstrated success in managing strategic accounts, with a focus on client retention and revenue growth.
- Leadership Experience Preferred: Experience managing a team, including training and development.
- Benefits Administration Experience Preferred: Familiarity with benefits administration processes and industry best practices.
- Intermediate to Advanced Microsoft Excel Skills Preferred: Experience with data analysis and reporting.
- Industry Experience Preferred: Knowledge of the benefits administration industry and related systems.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Matching
- Flexible Spending Accounts
- Health Savings Accounts
- Disability & Life Insurance
- Employee Assistance Program
- LegalShield
- ID Shield
- Commuter Reimbursement Plan
- Tuition Reimbursement
- Bonus Pay – This position falls under our corporate bonus plan, which entitles you to up to 10% of your annual salary as a bonus payout each year.
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect (mental health) application
- Employee engagement activities, including voluntary events, raffles, book club, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingprocess improvementsautomation
Soft skills
leadershipmentorshipcoachingrelationship buildingclient retentionproblem resolutioncommunication
Certifications
Bachelor's Degree