A.C.Coy Company

Backend Engineer

• Design, develop, test, and maintain Java-based applications supporting internal systems.
• Implement front-end features using JavaScript and CSS.
• Work with Apache Struts frameworks to enhance and maintain existing applications.
• Troubleshoot and resolve software defects in a timely manner.
• Collaborate across multi-disciplinary teams to meet project milestones and ensure quality.
• Follow US Federal Government security and development standards, documentation requirements, and best practices.

Java Developer – Front-end

Oracle DBA

• Perform complex functional activities in support of Oracle RDBMS products and services, IBM DB2, Oracle eBusiness Suite, and Postgres
• Manage and maintain a complex Oracle RDBMS production environment
• Troubleshoot and resolve DB2-related issues in high-availability environments
• Work on high-visibility, or mission critical aspects of a given program
• Oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job

Oracle/DB2 DBA

Systems Engineer

• Maintain and support the integrity of a variety of operating system environments (i.e.. Windows, Linux, etc.) and various computer systems.
• Administer, install, and troubleshoot issues.
• Provide COBOL coding support.
• Perform system maintenance tasks such as system back-up, recovery and file maintenance.
• Schedule, install, and test system software upgrades.
• Configure software and resolve technical problems.
• Monitor and maintain software licensing and maintenance agreements.

Systems Administrator, COBOL Developer

• Design, develop, test, and deploy Java-based applications using Spring Boot and related frameworks
• Develop and maintain modern, responsive front-end applications using Angular
• Build and optimize RESTful APIs and microservices architectures
• Integrate applications with Oracle databases, ensuring efficient queries and performance
• Design and deploy cloud-ready solutions on Microsoft Azure
• Participate in code reviews, architecture discussions, and technical design sessions
• Troubleshoot and resolve issues across the full stack (front-end, back-end, cloud)
• Collaborate with QA, DevOps, UX, and product teams to deliver high-quality solutions

Senior Java Developer

Engineer

• Design, maintain, and secure Windows workstation images supporting both on-site and remote/VDI users.
• Engineer Windows endpoint baselines, policy settings, compliance configurations, and patch orchestration mechanisms using approved Microsoft technologies.
• Administer and optimize Microsoft Intune, Windows Autopilot, Group Policy, and associated endpoint compliance and configuration controls.
• Support implementation of passwordless authentication, hardware-backed credentials (e.g., YubiKeys, CAC, software keys), and other protections for privileged and sensitive accounts.
• Integrate endpoint enrollment and conditional access controls with Entra ID / Active Directory to ensure devices are securely configured before receiving access.
• Support device lifecycle operations including provisioning, compliance enforcement, reassignment, and decommissioning for Windows endpoints.
• Engineer and validate Windows endpoint logging, monitoring, and telemetry, including Windows Event Logs, endpoint agents, and SIEM/EDR forwarding.
• Coordinate Intune/GPO-based patch orchestration, policy enforcement, and remediation of Windows configuration drift.
• Produce documentation, standards, runbooks, validation artifacts, and technical guidance related to the Microsoft endpoint environment.
• Support escalated incident response, troubleshooting, and audit activities involving Windows devices and Microsoft-managed endpoint services.

Windows Engineer

iOS Engineer

• Design, build, maintain, and harden standard macOS workstation images for on-site and remote/VDI use
• Engineer and maintain secure macOS baseline configurations, compliance settings, and lifecycle controls
• Administer JAMF Pro and Apple Business Manager enrollment and provisioning workflows for macOS devices
• Support macOS device provisioning, policy deployment, software distribution, patching, configuration drift remediation, and secure decommissioning
• Integrate macOS endpoint images and device configurations with VDI access requirements, security agents, logging agents, and authentication controls
• Support passwordless authentication and hardware-backed credentials, where approved, for macOS users and privileged accounts
• Configure and validate macOS logging and telemetry, including Unified Logs, endpoint agent reporting, and forwarding of relevant logs to SIEM/EDR platforms
• Develop runbooks for macOS imaging, enrollment, patch validation, troubleshooting, and recovery
• Assist with forensic collection support, audit readiness, and post-change validation for macOS endpoints
• Provide technical guidance to the Engineer, Cloud Service Desk Representative, and company stakeholders on macOS endpoint architecture, security posture, and supportability

macOS Engineer

Field Engineer

• Design, build, maintain, and secure standardized workstation images for Windows and macOS supporting on-site, remote, and VDI access.
• Engineer endpoint baselines and technical controls that reduce risk of unauthorized discovery, lateral movement, malicious credential use, persistence, and defense evasion.
• Own engineering design and lifecycle maintenance for imaging, patching, automation, validation, rollback, and release management.
• Maintain OS and application patching, version control, and deployment workflows using approved enterprise tools such as Ivanti, KACE, Intune, GPO, JAMF, or equivalent.
• Engineer and maintain logging, telemetry, monitoring, and audit capabilities to track endpoint activity, enrollment, user authentication, network access, and compliance posture.
• Develop and execute validation testing after imaging or major patch cycles to confirm endpoint functionality, security agent health, authentication, and VDI connectivity.
• Support the assessment, recommendation, implementation, validation workflow by producing Findings Reports, Remediation Plans, Validation Reports, and change documentation.
• Create and maintain runbooks, technical standards, deployment procedures, rollback procedures, and engineering documentation for Service Desk and IRM teams.
• Support engineering escalations arising from complex Endpoint, image, patching, telemetry, and device-management incidents.

Service Desk Engineer

General

• Research, draft, and analyze policies to ensure alignment with stakeholder needs, subject matter experts, industry standards, and organizational goals.
• Conduct gap analyses against industry frameworks and regulatory requirements, to recommend policy enhancements.
• Collaborate with security engineers, compliance officers, and business managers to ensure policies are both technically sound and operationally practical.
• Translate technical security concepts into clear, concise, and accessible documentation for diverse audiences.
• Collaborate with stakeholders to update CISO policies for annual lifecycle updates.
• Review and contribute to policies and standards for groups outside of CISO.

Policy Specialist

• Perform planning, development, implementation, maintenance and support client’s centralized organization for total support of the database environment
• Develop and maintain the project plans in accordance with client’s standards
• Weekly status reporting will be required
• Perform other duties in support of the organization’s mission as directed by the client’s management
• Interact with other client organizations and individuals, such as developers and end users, in order to understand applications and resolve problems
• Work independently or semi-independently with a minimum of guidance or direction

Senior SQL DBA

Software Engineer

• Research, design, implement, and manage software programs as well as testing and evaluating new programs.
• Resolve problems with software and respond to suggestions for improvements and enhancements.
• Write and implement efficient code.
• Develop quality assurance procedures and deploy software tools, processes and metrics.
• Participate in development of software user manuals.
• Instructs, assigns, directs, and checks the work of other software developers on the development team.
• Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.

z/OS Mainframe Developer

• Design and implement enterprise infrastructure and platforms for cloud computing
• Analyze system requirements for secure integration
• Advise IT groups to define and implement solutions aligned with Cloud based Microservices / SOA
• Create architecture deliverables for cloud solutions
• Prepare solution descriptions, assumptions, and recommendations
• Lead cultural change for cloud adoption
• Participate in development of Infrastructure Solution roadmaps
• Create and communicate cloud policies, procedures, and standards
• Identify training needs for cloud-based standards
• Interface with vendors and provide technical direction

Senior Cloud Systems Engineer/Architect

• Design, build, and maintain Spring Boot microservices using Java 21 and Java 25
• Create and evolve RESTful APIs with clear contracts
• Implement input validation and error handling
• Integrate services with on-prem and AWS-hosted databases
• Optimize database interactions and containerize services
• Deploy services on Kubernetes
• Build and maintain CI/CD pipelines
• Troubleshoot incidents across application and database layers

Microservices Developer

ServiceNow

• Provide day-to-day platform administration, user support, configuration management, upgrade support, integration coordination, change management support, data quality oversight, audit support, and architectural guidance to ensure the platform effectively supports business operations and IT Service Management (ITSM) requirements.
• Administer users, groups, roles, ACLs, and overall platform configuration.
• Manage platform updates, patches, releases, instance clone activities, and upgrades.
• Monitor platform performance, instance health, and ServiceNow emails and incident tickets requesting technical assistance.
• Submit updates to common data elements: categorizations, application data, location data, user data, knowledgebase articles, support group roles, report design, and CMDB.
• Perform monthly ServiceNow SOX audit activities as defined by the company.
• Maintain ServiceNow foundation data and ensure data quality.
• Plan, design, and implement new applications and configurations, including organizational group roles and Change Coordinator groups as needed.
• Configure and support workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
• Recommend and create application configurations, standards, and administrative evaluations based on functional specifications and application reviews.
• Confirm that all configurations conform to company’s standards.
• Implement assigned Change Requests.
• Perform CAT/functionality tests prior to production implementations.
• Support system interfaces, eBonding, and internal services (e.g., eAccess).
• Coordinate and support integration between ServiceNow and other enterprise systems.
• Provide architectural guidance for platform design, integration strategy, and long-term maintainability.
• Support REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub.
• Provide administration and operations support across the full ServiceNow suite, including Incident Management, Problem Management, Change Management, Service Catalog, Service Level Management, and Asset Management.
• Provide Change Management administration, oversight, and operational support.
• Perform Risk Management oversight.
• Unit test systems and provide SIT/CAT plans and assistance.
• Support Automated Test Framework (ATF), regression testing, and customer acceptance testing.
• Document and verify that all work meets company’s standards.
• Act as an escalation point for ServiceNow support for end-user inquiries and consultation.
• Perform application and end-user support; serve as a ServiceNow Subject Matter Expert (SME).
• Provide ServiceNow education and training to end users and stakeholders.
• Collaborate with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
• Provide new development requirements as needed.

ServiceNow Platform Administrator

• Lead the design, development, and implementation of APIs using the MuleSoft Anypoint Platform.
• Develop reusable MuleSoft components, connectors, RAML specifications, and rigorous technical documentation.
• Architect and maintain integration flows connecting multiple SaaS platforms.
• Manage the end-to-end API lifecycle, including design, versioning, mapping, testing, and deployment.
• Analyze business and technical requirements to translate them into technical integration specifications and future-state workflows.
• Configure API security policies, gateways, SLAs, and continuous monitoring through MuleSoft administrative tools to ensure secure data transmission.
• Participate in integration testing, error handling design, and root-cause defect analysis.
• Collaborate with technical and business stakeholders to validate integration specifications.
• Provide detailed knowledge transfer and integration best practices to internal County team members.
• Participate in weekly status meetings with the Department's single point of contact.
• Track integration defects and technical environment risks, categorizing issues by severity (Critical, High, Medium, Low) in a weekly progress log.

MuleSoft Engineer

AI Engineer

• Design and develop scalable solutions utilizing AI tools and machine learning models
• Conduct research, testing, and analysis to develop machine learning algorithms and predictive models
• Leverage big data processing and storage technologies to create datasets, prototypes, and data-driven solutions
• Perform model training, evaluation, integration, testing, tuning, and ongoing performance monitoring
• Lead and/or develop project requirements from inception through completion for complex and highly complex programs, while providing strategic guidance, technical leadership, and expert consultation to program and project teams
• Demonstrate continuous learning and adaptability within large-scale enterprise IT environments
• Troubleshoot software applications and technical implementations across complex enterprise ecosystems
• Design, develop, and integrate APIs to support business and technical requirements
• Query, manage, and analyze data using both SQL and NoSQL database technologies