A.C.Coy Company

Administration

• Responsible for supporting a large mainframe payroll application.
• Operate, monitor, and assist in the maintenance and integrity of the mainframe, peripherals, servers, and network.
• Participate in Disaster Recovery and provided first level help desk support.
• Able to adapt to various operational duties in customized data centers.
• Maintain smooth operation of multi-user computer systems, including coordination with network engineers.
• Perform systems security administration functions.
• Other duties may include maintaining system documentation, system performance, and installing system wide software.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Interact with users.

Mainframe Support Operator – Administrator

Software Engineer

• Ensure that requirements comply with client requirements and government standards through formal verification methods.
• Translate high level product development strategies into system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements.
• Establish and coordinate development of standards, practices, and procedures as related to the overall product development.
• Design interfaces and bring system elements together so they work as a whole.
• Assess performance using evaluation criteria and technical performance measures.
• Customer liaison and support for business development activities and to understand and shape requirements.
• Participate in system conceptual design and documentation of the design concepts.
• Contribute in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements through compliance verification and validation.
• Generate system level requirements verification procedures and customer acceptance test procedures.
• Review test plans/procedures and ensure they meet the objectives of the contractual requirements and participate in the testing process to validate requirements.
• Modify existing databases and database management systems or direct programmers and analysts to make changes.
• Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.
• Work as part of a project team to coordinate database development and determine project scope and limitations.
• Review project requests describing database users' needs to estimate time and cost required to accomplish project.

Cobol/CICS Developer

Security Engineer

• Conduct assessments of threats and vulnerabilities
• Determine deviations from acceptable configurations or enterprise or local policy
• Assess the level of risk and develop and/or recommend appropriate mitigation countermeasures

Information System Security Officer

AI Engineer

• Utilize big data computation and storage tools to create prototypes and datasets
• Integrate, test, tune, and monitor solutions
• Conduct a thorough assessment of the current HRTS applications landscape and document existing gaps and opportunities for AI and Automation
• Propose solutions and recommendations for system enhancements, including software updates, integrations, and process improvements
• Generate AI Models and Algorithms for HR purposes
• Develop project documentation, including project plans, timelines, and progress reports
• Perform research and testing to develop machine learning algorithms and predictive models

Senior AI Engineer

• Designing and developing custom solutions using SharePoint Framework (SPFx), Power Platform, and Microsoft Graph to meet evolving business needs
• Leading the migration of legacy SharePoint environments (e.g., SharePoint SE/2016/2019) to SharePoint Online, ensuring data integrity and minimal disruption
• Building and maintaining Power Automate flows and Power Apps to streamline business processes and improve operational efficiency
• Integrating SharePoint with Microsoft Teams, OneDrive, and other M365 services to enhance collaboration and document management
• Ensuring all solutions align with agency governance policies, security standards, and compliance requirements

Senior SharePoint Developer

Vice President

• Drive operational excellence across warehousing, fleet, and service delivery functions
• Develop and execute operational and commercial strategies that align with company goals
• Manage budgets, forecasting, and controlling costs
• Lead, mentor, and support a team of Territory Directors and Branch Managers
• Drive process improvements and ensure compliance with policies
• Strengthen partnerships with key commercial accounts
• Implement standardized SOPs across locations
• Leverage inventory management software, telematics, and ERP systems
• Analyze extensive data across the operations network

Regional Vice President

Engineer

• Provide operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.
• Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards.
• Develop automation through scripting and APIs (Ansible, Puppet, Chef, PowerShell, Python, Bash, Terraform).
• Support UCO / Aria Automation.
• Perform certificate lifecycle management for systems and applications.
• Serve as SME for Omnissa / VMWare and other virtualization solutions.
• Centrally store, manage, and maintain user preferences and data.
• Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes.
• May be required to create time sensitive deliverables.
• May lead project teams within assigned unit develop, plan and manage project tasks.
• Participate in the preparation of materials and oral presentations for customers and management.
• Play a lead role in meetings relating to specific technical projects or tasks.
• Respond promptly to incidents in ServiceNow.
• Will be assigned responsibility for advanced technical issues in the environment for problem resolution.
• Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members.
• Define, monitor, optimize, and troubleshoot system performance of all EUC systems.

Resident Engineer – VMWare

• Work with Endpoint Technology Engineering Systems Platform Configuration team to improve digital user experience and assist in troubleshooting IT Service Desk call drivers.
• Research, diagnose and develop remediations to improve performance, as well as determine any common call drivers to the service desk to reduce calls and wait time in line.
• Assist all Windows related issues, primarily researching endpoint analytics and investigating items that impact Windows performance and end user experience.
• Evaluate endpoint analytical data and windows event / log data to identify areas of concern with workstation performance or issues driving incidents.
• Investigate and identify root cause and remediation for identified Windows related issues, including but not limited to: Operating system issues, Software installation and configuration, Network connectivity issues, Conflicting third-party applications.
• Monitor system performance and identify areas for improvement.
• Work with other IT teams to troubleshoot and resolve complex technical issues.

Senior Microsoft Windows OS Engineer

Threat Intelligence Specialist

• Responsible for performing triage on all security escalations and detections to determine scope, severity, and root cause.
• Monitor cyber security events, detecting incidents, and investigating incidents.
• Identify, recommend strategies, develop, and implement automation use cases leveraging AI/ML capabilities.
• Support deploying, configuring, testing, and maintaining Security Orchestration, Automation, and Response (SOAR) platform, and tools integrated with AI/ML capabilities to enhance threat detection, analysis and response.
• Develop, test and Implement dynamic Risk-Based Alerting (RBA).
• Identify and develop RBA and identifying use cases for SOAR and AI/ML.
• Monitor and analyze alerts from various sources such as IDS/IPS, Splunk, Tanium, MS Defender, SentinelOne and Cloud security tools leveraging SOAR and AI/ML capabilities, and provide recommendation for further tuning of these alerts when necessary.
• Analyze network traffic utilizing available tools and provide recommendations.
• Perform vulnerability assessments of recently discovered CVEs against internal systems and network.
• Assist in the process of configuring or re-configuring the security tools.
• Perform analysis on hosts running on a variety of platforms and operating systems, to include, but not limited to, Microsoft Windows, UNIX, Linux, as well as embedded systems and mainframes.
• Assist in the construction of signatures which can be implemented on cyber defense network tools in response to new or observed threats within the network environment or enclave.
• Test, evaluate, and verify hardware and/or software to determine compliance with defined specifications and requirements.
• Provide support to contract Program Manager, as necessary.
• Effectively communicates technical information to non-technical audiences.
• Influence others to comply with policies and conform to standards and best practices.

Cyber Threat Analyst

• Provide overall strategic management, defines the program scope and objectives, manages project's scope, schedule, budget, and risk.
• Develop project management plans, project documentation, work breakdown structures, project schedules, integrated master schedules, financial reports, and risk management documentation.
• Drive identity initiatives like deployment of Customer Identity Access Management, often focus on driving "metrics-that-matter" within identity platforms.
• Executive briefing, stakeholder management, storytelling with data.

Identity Security Project Lead – Enablement Manager

• Work with GIS (Geographic Information Systems) software and platforms, along with programming languages and tools for web mapping and spatial data management.
• Analyze and translate business requirements into efficient geospatial software designs that meet the needs of the organization and align with the business goals and processes.
• Design and develop mapping applications, including user interfaces and spatial analysis features.
• Build interactive web maps using web mapping technologies.
• Handle and manipulate geospatial data.
• Utilize GIS software such as ArcGIS and cloud-based platforms for mapping tasks.
• Automate geospatial analysis processes and customize GIS software for project needs.
• Collaborate with stakeholders and team members to ensure database design meets project requirements.

GIS Map Developer

• Responsible for the application security function and for information technology security (Cybersecurity/InfoSec) engineering and design
• Solve significant problems complicated by interfaces and inter-relationships between programs, systems, functions, applications
• Manage and administer a wide range of security systems and tools
• Develop security metrics and manage reporting and compliance
• Support operational implementation of FISMA/NIST standards and industry best practices
• Manage IT Security awareness training program in coordination with the Learning Management team