Salary
💰 $48,678 - $69,738 per year
Tech Stack
Cyber SecurityServiceNow
About the role
- Serve as a customer-facing liaison for the Zero Trust Program, building trust with system owners and stakeholders.
- Engage directly with system owners to gather technical and process information.
- Translate Zero Trust requirements into actionable steps tailored to each system’s environment.
- Develop and maintain intake forms, meeting schedules, follow-ups, and progress trackers.
- Ensure that baselines, BGAs, and implementation plans reflect real customer input, not solely tool-driven analysis.
- Support creation of implementation packages by feeding validated customer data into deliverables.
Requirements
- Bachelor’s degree in Cybersecurity, Information Systems, or related field (or equivalent experience).
- 2+ years of cybersecurity, IT security operations, or system analysis experience.
- Strong communication, presentation, and customer-facing skills.
- Familiarity with Zero Trust concepts across identity, device, network, application, and data pillars.
- Experience with Governance, Risk, and Compliance (GRC) tools such as ServiceNow or Enterprise Mission Assurance Support Service (eMASS) preferred.
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- 401(k)
- Basic Life A&D
- STD
- LTD
- PTO
- Telehealth
- Paid holidays
- FSA
- HSA
- Employee Assistance Program (EAP)
- Traveling Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cybersecurityIT security operationssystem analysisZero Trust conceptsGovernance, Risk, and Compliance (GRC)
Soft skills
communicationpresentationcustomer-facing