Utilize source tools to identify and monitor incidents and potential threats globally
Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees
Communicate critical information effectively and with urgency and provide updated information as necessary
Ensure that all information is delivered with the highest level of accuracy and speed
Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge
Requirements
2+ years of professional business experience, particularly in roles demanding analytical and problem-solving skills
Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations, establish priorities, and provide accurate information with urgency
General knowledge of current events
Understanding of existing social media platforms and ability to learn and utilize a variety of tools and systems
Capable of working independently on tasks while also thriving and collaborating as part of a larger team
A willing partner in giving and receiving feedback on product, process, and performance
Language skills are a plus
As a key player in a 24/7 team, this role requires commitment to your agreed upon shift (Sunday-Wednesday 2p-12a CST) with ability/flexibility of hours as needed to support the business. This may include evenings, overnight, weekends, and holidays from time-to-time
Austin based or open to U.S. remote candidates except for in the following states: Alaska, Colorado, Hawaii, Louisiana, Montana, North Dakota, Oregon, and West Virginia, U.S. territories
This position is not eligible for visa sponsorship
This is a Full-Time (40 hours/week) Contractor position
Benefits
A Best Places to Work company 9 years in a row and numerous other awards
Access to brand new downtown office with 360-degree views of Austin, high-tech fitness center, and nearby running trails
Ongoing career development with our Learning & Development team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical skillsproblem-solving skillsdecision-making skillsbusiness continuityincident monitoringthreat identificationaccuracy in information deliverysource tools utilizationcurrent events knowledgesocial media platforms understanding
Soft skills
strong judgementability to evaluate situationsestablishing prioritieseffective communicationurgency in information deliveryindependent workcollaborationfeedback receptivenessflexibilitycommitment to shift