97th Floor

Account Executive

• Act as a secondary point of contact for clients, ensuring their needs are effectively communicated and addressed.
• Collaborate closely with the Account Director to support the growth of client relationships and revenues.
• Develop a deep understanding of client’s business dynamics, strategies, and objectives.
• Assist the Account Director in identifying new service opportunities and developing actionable plans for client growth.
• Contribute to the formulation of scopes of work (SOW) and account reviews, ensuring alignment with client objectives and agency resources.
• Engage actively in client communications, gradually taking on more responsibilities based on skill level and aptitude.
• Facilitate communication between the agency's departments, ensuring smooth project execution and drawing upon the expertise available.
• Participate in weekly/bi-weekly team meetings and one-on-ones, as directed by the Account Director.
• Work alongside the Account Director in coaching and training marketing team members, offering regular feedback and identifying areas for growth.
• Assist in the interview process for potential team members and partake in discussions on team structure and development.
• Monitor client deliverables, ensuring the quality meets agency standards and client expectations.
• Actively participate in the billing processes, assisting with budget management and profitability assessments.
• Proactively identify potential challenges or red flags in projects and strategize solutions alongside the Account Director.
• Participate actively in internal training sessions and workshops, aiming to acquire the skills necessary for a transition to the Account Director role.

Associate Account Director