95 Percent Group

Consultant

• Teach teachers how to administer and score literacy/math assessments, use data to place students effectively in small groups, and write an instructional focus for each small group.
• Train teachers in how to select appropriate instructional materials, provide differentiated intervention instruction, and progress monitor students.
• Develop close relationships with reading coaches, teachers, and administrators at client schools.
• Provide targeted technical assistance to coaches and teachers in the area of reading and math instruction, use of assessment instruments, distinction between core (Tier1) and small-group intervention instruction (Tier 2 and 3), and instructional intervention techniques.
• Advise and train clients in the use of our published programs and providing ongoing support in their implementation of best practices.
• Report client progress and engagement information to department manager and other consultants.
• Assist in the development of new products and presentation materials and participate in company meetings and training.
• Provide leadership with other projects and tasks as assigned.

General

• Enter, review, and process customer sales orders in NetSuite with a high degree of accuracy that are received via e-mail, mail, phone, fax and web
• Verify pricing, product availability, terms, and shipping information
• Manage order lifecycle from order entry through fulfillment and invoicing
• Coordinate with warehouse, finance, and customer service teams to ensure timely fulfillment
• Resolve order discrepancies, billing issues, and customer inquiries
• Create, leverage, and maintain saved searches, dashboards, and reports to monitor order status and performance
• Assist in testing NetSuite updates, scripts, and enhancements
• Serve as a subject matter expert (SME) for order processing within NetSuite
• Identify bottlenecks and inefficiencies in order processing workflows
• Identify and recommend AI-powered tools to automate order entry, validation, and exception handling while ensuring accuracy of system-generated data
• Maintain high-quality data in NetSuite to support AI performance and improve automation outcomes
• Analyze AI-driven alerts and insights to prioritize orders, resolve discrepancies, and support operational decision-making
• Identify and recommend opportunities to enhance order processing workflows through AI and automation and/or process improvements, partnering with cross-functional teams to increase accuracy and speed
• Process orders accurately and in a timely manner
• Maintain accurate customer files in NetSuite
• Ensure sales tax is properly charged

Consultant

Order Processing Specialist