Order Processing Specialist

95 Percent Group

Order Processing Specialist managing customer orders and ensuring accurate processing and timely fulfillment using NetSuite. Collaborating with cross-functional teams to optimize order workflows.

Posted 7/14/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order processing and management within NetSuite, ensuring accuracy and efficiency in sales order entry, fulfillment, and invoicing. Proficient in leveraging AI and automation tools to enhance workflows and maintain high-quality data.

Highest-signal resume keywords

NetSuite Order Entry ExperienceOrder Processing ManagementMicrosoft Excel ProficiencyAI-Powered Automation RecommendationsExceptional Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingInvoicingData ExtractionNetSuite CustomizationSales Tax ManagementSaved SearchesDashboardsReportsOrder Lifecycle ManagementProblem Solving

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationOrganizational SkillsAnticipation of Issues

Tools & Technologies

NetSuiteSalesforceMicrosoft OfficeMicrosoft Excel

Certifications & Qualifications

Associate’s Degree

Industry Keywords

Order FulfillmentCustomer Sales OrdersProduct and Services OrganizationCross-Functional CollaborationOperational Decision-Making

About the role

Key responsibilities & impact

Enter, review, and process customer sales orders in NetSuite with a high degree of accuracy that are received via e-mail, mail, phone, fax and web
Verify pricing, product availability, terms, and shipping information
Manage order lifecycle from order entry through fulfillment and invoicing
Coordinate with warehouse, finance, and customer service teams to ensure timely fulfillment
Resolve order discrepancies, billing issues, and customer inquiries
Create, leverage, and maintain saved searches, dashboards, and reports to monitor order status and performance
Assist in testing NetSuite updates, scripts, and enhancements
Serve as a subject matter expert (SME) for order processing within NetSuite
Identify bottlenecks and inefficiencies in order processing workflows
Identify and recommend AI-powered tools to automate order entry, validation, and exception handling while ensuring accuracy of system-generated data
Maintain high-quality data in NetSuite to support AI performance and improve automation outcomes
Analyze AI-driven alerts and insights to prioritize orders, resolve discrepancies, and support operational decision-making
Identify and recommend opportunities to enhance order processing workflows through AI and automation and/or process improvements, partnering with cross-functional teams to increase accuracy and speed
Process orders accurately and in a timely manner
Maintain accurate customer files in NetSuite
Ensure sales tax is properly charged

Requirements

What you’ll need

Associate’s degree
2+ years experience with order processing, invoicing or similar role for a product and services organization
Exceptional organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to anticipate and solve problems
NetSuite order entry experience required including basic understanding of NetSuite customization (fields, forms, workflows, roles)
Salesforce experience preferred
Proficiency with Microsoft Office including Microsoft Excel proficiency, including pivot tables and data extraction, required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account 95 Percent Group Website LinkedIn All Job Openings 51 - 200 employees Founded 2005 📚 Education 🏢 Enterprise 🤝 B2B 💰 Private Equity Round on 2021-12 Education
Enterprise
B2B 95 Percent Group is a company dedicated to improving literacy through evidence-based solutions for educators. With a focus on the science of reading, the company offers a wide variety of products and professional learning opportunities designed for different tiers of instruction, including core literacy programs and specialized intervention tools. Founded in 2005, 95 Percent Group aims to empower teachers and help every child achieve reading success in the classroom setting. Order Processing Specialist Job not on LinkedIn 🔥 52 minutes ago 🌽 Illinois – Remote 💵 $25 - $34 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Enter, review, and process customer sales orders in NetSuite with a high degree of accuracy that are received via e-mail, mail, phone, fax and web
Verify pricing, product availability, terms, and shipping information
Manage order lifecycle from order entry through fulfillment and invoicing
Coordinate with warehouse, finance, and customer service teams to ensure timely fulfillment
Resolve order discrepancies, billing issues, and customer inquiries
Create, leverage, and maintain saved searches, dashboards, and reports to monitor order status and performance
Assist in testing NetSuite updates, scripts, and enhancements
Serve as a subject matter expert (SME) for order processing within NetSuite
Identify bottlenecks and inefficiencies in order processing workflows
Identify and recommend AI-powered tools to automate order entry, validation, and exception handling while ensuring accuracy of system-generated data
Maintain high-quality data in NetSuite to support AI performance and improve automation outcomes
Analyze AI-driven alerts and insights to prioritize orders, resolve discrepancies, and support operational decision-making
Identify and recommend opportunities to enhance order processing workflows through AI and automation and/or process improvements, partnering with cross-functional teams to increase accuracy and speed
Process orders accurately and in a timely manner
Maintain accurate customer files in NetSuite
Ensure sales tax is properly charged 🎯 Requirements
Associate’s degree
2+ years experience with order processing, invoicing or similar role for a product and services organization
Exceptional organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to anticipate and solve problems
NetSuite order entry experience required including basic understanding of NetSuite customization (fields, forms, workflows, roles)
Salesforce experience preferred
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