82DASH

Ecommerce

• Own onboarding for Shopify brands - from install to first live UGC campaign
• Work directly with founders and ecommerce teams to identify growth gaps across retention, reviews, and customer content
• Design and launch post-purchase flows that drive UGC / CGC, reviews, and repeat purchase
• Build and optimise retention flows using rewards, Wallet passes, and incentives
• Increase volume and quality of customer content across photos, videos, and reviews
• Analyse campaign performance across brands and turn insights into repeatable growth playbooks
• Identify opportunities to improve conversion, retention, and LTV through customer content
• Feed merchant insights into product to shape features around real ecommerce needs

Growth Lead – Retention, UGC