8020

Client Partner

• Develop comprehensive project plans, including timelines and deliverables, ensuring resource availability and allocation and deliverables Owning the delivery of a project: On time and Budget.
• Monitor project progress, ensuring tasks are completed on time and aligned with the project scope.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects and maintain project momentum.
• Manage project documentation, including task lists, schedules, and status reports, ensuring all stakeholders are aligned.
• Oversee QA processes for client deliverables to maintain the highest quality standards.
• Identify and mitigate potential risks, escalating issues as needed to keep projects on track.
• Be a problem solver for the internal and external stakeholders: Proposing solutions and seeking expertise for problem-solving complex issues affecting the delivery of the project.
• Act as the main point of contact for clients, providing regular updates and addressing questions or concerns.
• Coordinate and facilitate regular client meetings.
• Build strong client relationships by understanding their goals and ensuring their vision is reflected in deliverables.
• Collaborate with clients, designers, developers, and strategists to optimize workflow and deliver excellence.
• Guide the client through the project process, ensuring they always feel taken care of and in the know.
• Ensure client satisfaction and retention, and support 8020 efforts in growing each account.