4CAD Group

Software Engineer

• Contribute to the development of high-value solutions
• Participate in modernizing client environments
• Enhance clients' solutions with scalable components
• Promote interoperability, performance, and long-term maintainability of architectures
• Improve the value derived from data

ERP Developer

Consultant

• Play a key role in the integration, operation and optimization of IT environments
• Define hardware configurations suited to client needs
• Install and implement software solutions
• Validate the technical configurations implemented
• Write technical documentation (procedures, guides, deliverables)
• Design and structure technical architecture documentation
• Maintain client environments in operational condition
• Analyze and resolve technical incidents
• Participate in the continuous improvement of infrastructures

ERP Consultant

Sales

• Drive quality and contractual commitments
• Ensure the quality of CRM deliverables and compliance with contractual commitments.
• Ensure the application and continuous improvement of the project methodology.
• Lead organizational and tooling transformations
• Co-define and implement process, method and tool improvements across the group.
• Oversee major structural initiatives (e.g., 4CADCLIENT, KANTATA, WIKI).
• Measure performance and profitability
• Monitor the quality of deliverables and ensure client billing.
• Manage service margin and safeguard the overall profitability of CRM delivery.
• Manage managers
• Organization: support your managerial leads in structuring their scopes (build and run).

Delivery Manager, Salesforce

Customer Success Manager

• Piloter le déploiement du projet CRM et garantir son bon déroulement
• Gérer les budgets, les plannings et le phasage projet
• Constituer et animer des groupes de travail
• Organiser et animer les comités de pilotage
• Superviser et coordonner l’ensemble des acteurs internes et/ou externes
• Garantir et valider les livrables
• Analyser et comprendre les besoins utilisateurs
• Conduire la réflexion et recommander les solutions

ERP Developer

ERP Consultant

Delivery Manager, Salesforce

Chef de projet CRM