4blue | Gestão Empresarial

Social Media Manager

• Channel Management: Plan and execute the editorial calendar (Instagram, TikTok, LinkedIn, YouTube, Blog and Email);
• Creation & Copywriting: Develop narratives that connect and convert, adapting tone and language for each platform;
• Social Listening & Engagement: Moderate comments and direct messages with a focus on building connection and qualifying leads for the sales team;
• Blog & SEO: Produce SEO-optimized articles to ensure our organic ranking;
• Data Analysis: Monitor KPIs and translate metrics into actionable plans;
• Strategic Presence: Monitor channels during short windows on weekends (approx. 1 hour/day) to stay on top of trending topics.

Social Media, Mid-level Content Strategist

Financial Planning and Analysis

• Support accounts receivable control processes, ensuring proper management of receivables.
• Analyze the delinquency database daily, perform reconciliations when necessary, and follow up on collection processes.
• Contact customers to collect overdue amounts.
• Monitor due dates and track outstanding items.
• Issue reprogrammed payment slips/invoices (boletos), make system adjustments, and record agreements and negotiated settlements (Debt Acknowledgement Agreements/Terms of Confession of Debt).
• Refer delinquent customers to credit protection agencies (Serasa).
• Perform reconciliation of accounts receivable payments.
• Prepare basic delinquency and collections status reports, including weekly reports on the main defaulters.
• Interact with Legal, Commercial/Sales and other internal teams for strategic alignment.
• Make calls and send messages to delinquent customers, clarify questions about interest, late fees and payment terms, propose negotiated solutions, and update customer records.

Social Media, Mid-level Content Strategist

Mid-level Financial Analyst