4blue | Gestão Empresarial

Financial Planning and Analysis

• Support accounts receivable control processes, ensuring proper management of receivables.
• Analyze the delinquency database daily, perform reconciliations when necessary, and follow up on collection processes.
• Contact customers to collect overdue amounts.
• Monitor due dates and track outstanding items.
• Issue reprogrammed payment slips/invoices (boletos), make system adjustments, and record agreements and negotiated settlements (Debt Acknowledgement Agreements/Terms of Confession of Debt).
• Refer delinquent customers to credit protection agencies (Serasa).
• Perform reconciliation of accounts receivable payments.
• Prepare basic delinquency and collections status reports, including weekly reports on the main defaulters.
• Interact with Legal, Commercial/Sales and other internal teams for strategic alignment.
• Make calls and send messages to delinquent customers, clarify questions about interest, late fees and payment terms, propose negotiated solutions, and update customer records.

Mid-level Financial Analyst

Backend Engineer

• Develop and maintain system automations and integrations (focus on n8n).
• Write efficient Python code to support the back-end.
• Provide occasional support for simple front-end tasks (HTML).
• Collaborate with the team to understand requirements and translate them into technical solutions.
• Independently research documentation and technical solutions to resolve day-to-day blockers.

Junior Back-end Developer, Automation, Python

Support Engineer

• Resolver dúvidas de acesso, planilhas e do nosso produto de IA (Team4You).
• Atuar na linha de frente para evitar cancelamentos (Churn), negociar reversões e identificar a causa raiz dos problemas.
• Levar feedbacks dos clientes diretamente para o time de Desenvolvimento e Produto.
• Acompanhar o usuário para garantir que ele tenha resultados concretos, e não apenas use a ferramenta.
• Identificar padrões de comportamento e pontos de abandono para propor melhorias junto à Diretoria de Produtos.

Mid-level Financial Analyst

Junior Back-end Developer, Automation, Python

Analista de Suporte e Sucesso do Cliente