48forty Solutions

Administrative Assistant

• Respond promptly to customer inquiries and complaints fully and with a resolution
• Partner with other members of management to set up and maintain customer and vendor accounts
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting
• Manage local A/R process by ensuring all customers are invoiced timely and accurately
• Ensure adherence to all company policies, safety rules and regulations
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory
• Facilitate operational requirements by scheduling and completing administrative projects as needed

Office Manager

Sales Operations Manager

• Build and manage a consistent sales forecasting process across regions, account teams, and business lines.
• Establish clear pipeline stage definitions, forecast categories, and reporting cadence.
• Produce weekly and monthly reporting on pipelines, bookings, wins/losses, revenue performance, and key commercial KPIs.
• Improve visibility into sales performance by region, rep, account segment, and offering type.
• Identify trends, risks, and performance gaps, and provide actionable insights to leadership.
• Serve as the business owner for CRM-related sales processes, data quality, pipeline hygiene, and reporting standards.
• Improve CRM adoption and ensure it becomes the source of truth for pipeline and account activity.
• Standardize key commercial workflows including lead management, opportunity management, quote approvals, account handoffs, and sales-to-operations transition.
• Partner with IT or system administrators as needed to improve workflows, fields, dashboards, and reporting capabilities.
• Support pricing consistency and commercial discipline by helping define approval workflows, pricing guardrails, and deal review processes.
• Partner with Pricing, Finance, and Sales to evaluate non-standard deals and improve decision-making around pricing and account profitability.
• Develop reporting that links revenue performance with margin outcomes, including visibility by account, product/service, geography, and other relevant dimensions.
• Help leadership identify areas of discount leakage, inconsistent pricing practices, and commercial inefficiencies.
• Support account segmentation, territory design, customer prioritization, and coverage models.
• Help define sales targets, performance metrics, and activity expectations aligned to profitable growth.
• Analyze rep productivity, sales cycle performance, conversion rates, and white-space opportunities.
• Assist sales leadership in identifying where process, structure, or resource allocation can improve performance.
• Act as a key liaison between Sales, Operations, Finance, Pricing, and executive leadership to ensure commercial commitments are operationally executable and financially attractive.
• Improve the handoff from sold business to operational implementation.
• Support special projects tied to the company’s Value Creation Plan, including growth initiatives, margin improvement efforts, and commercial transformation priorities.

• Ensure office area and production floor areas are clean and organized
• Participate in safety and productions meetings
• Accurately complete all daily reporting and paperwork
• Communicate directly with On-Site Manager regarding employee issues
• Ensure all employees are working safely and abide by all safety policies
• Answer the main phone, routing callers based on their needs
• Greet visitors and direct them to the appropriate area or person
• Date-stamp, review, and route all incoming mail
• Compose all routine correspondence
• Organizes, file, and maintain all records, correspondence, and maintenance logs
• Assist employees with general administrative questions regarding employment, pay, benefits, etc.
• Perform data entry of facility business activity
• May perform basic financial data entry
• Other duties as assigned

Manager

• Manage the work of all production employees oversees production and shipping schedules based on availability of raw and finished goods
• Provide hands-on leadership as a working manager, responsible for mentoring and coaching all employees and managing employee relations issues
• Support plant administration to ensure compliance to established policies
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR, and make all employment decisions within the plant
• Consult with the General Manager for the cost and yield performance of the Plant
• Support and implement cost control initiatives and process control within the Plant
• Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
• Drive Safety improvements across the Plant
• Ensure the consistent execution of all SOPs throughout the Plant and in accordance with the PMS Commercial Organization, Global Supply Chain
• Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability
• Implement and manage Lean opportunities to effectively eliminate waste
• Provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities
• Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, & driver management while meeting customer expectations

Plant Manager – Pallet Manufacturing

Business Development Rep

• Develop and/or manage leads resulting in $3-$5M in new business sales annually throughout their assigned market in all industry segments
• Develop and maintain a diverse and balanced pipeline with at least $20M in new growth opportunities
• Develop and maintain strong customer relationships at the local level
• Professionally represent 48forty at various tradeshows & industry events, developing network and establishing 48forty as solutions provider
• Utilize solutions and match potential organizational capability to various needs as identified by customer base
• Travel amongst your region daily to identify, close, and cultivate sales opportunities

Regional Business Development Manager

• Manage the work of all production employees
• Oversee production and shipping schedules based on availability of raw and finished goods
• Provide hands-on leadership as a working manager
• Directly responsible for all employment decisions at the facility
• Support plant administration to ensure compliance with established policies
• Responsible, in consult with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L
• Support and implement cost-control initiatives and process control within the Plant
• Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State, and local laws (OSHA, DOL, DOJ, EPA, FD)
• Drive safety improvements across the Plant
• Maintain critical quality and raw material utilization standards to maintain customer satisfaction and Plant profitability
• Provide leadership to Plant staff and effectively motivate, delegate, and monitor their activities
• Assist with recruiting and to train and develop all staff
• Drive efficiencies through proper transportation scheduling, dispatch, and driver management

Assistant Plant Manager – Pallet Manufacturing

Supply Chain

• Manage all employees, both administrative and manufacturing, who may work multiple shifts, and can range in size from three to twenty-five employees
• Communicate goals, manage schedules, and coordinate workloads to achieve facility goals
• Maintain quality and safety standards throughout the site
• Train and develop associates, ensure they are following company policies, procedures, and standards
• Manage customer relationships for site
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manages employee relations issues, locally, in conjunction with Corporate HR team
• Analyze site data to make continuous improvements in operational excellence
• Draft reports, business correspondence, and procedural instruction manuals
• Effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Monitor each employee’s performance and workload to ensure expectations are met
• Other duties as assigned

Warehouse Manager

• Manage the work of all production employees oversees production and shipping schedules based on availability of raw and finished goods
• Provide hands-on leadership as a working manager, responsible for mentoring and coaching all employees and managing employee relations issues
• Support plant administration to ensure compliance to established policies
• Assist with the entire new hire process with dedicated Talent Acquisition Specialist in HR, and make all employment decisions within the plant
• Consult with the Director for the cost and yield performance of the Plant
• Support and implement cost control initiatives and process control within the Plant
• Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
• Drive Safety improvements across the Plant
• Ensure the consistent execution of all SOPs throughout the Plant and in accordance with the PMS Commercial Organization, Global Supply Chain
• Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability
• Implement and manage Lean opportunities to effectively eliminate waste
• Provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities
• Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, & driver management while meeting customer expectations

Financial Planning and Analysis

• Develop and provide key metrics to all levels of the management team (e.g. throughput and production analytics, core/materials cost and quality reporting) with the working experience of PowerBI and database structures
• Create customer and supplier reporting and analytics including development of pricing models
• Partner with Accounting and Operations to support integration and synergy reporting
• Manage Operations financial reporting, budgeting and forecasting processes
• Support month end management reporting processes and deliverables
• Prepare annual budget, working with various functions
• Support monthly and weekly reporting and forecasting
• Report and track capital expenditure program status and asset utilization metrics
• Lead various ad hoc reporting and analytics projects

Financial Analyst

• Answer all incoming calls of the Plant
• Prepare and mail all USPS/UPS/FedEx packages
• Sort and distribute incoming mail
• Oversee all administrative aspects of the general files area
• Assist with bookkeeping and/or accounting functions as appropriate

Account Executive

• Proactively identify and pursue new business opportunities through outbound prospecting, including cold calling, targeted email outreach, and digital engagement with potential customers.
• Consistently meet or exceed established outreach and activity goals, including outbound calls, emails, and other prospecting efforts designed to generate new opportunities.
• Develop and maintain targeted lead lists using CRM data, industry research tools, and market intelligence platforms to support consistent pipeline growth.
• Build and manage a healthy sales pipeline by leveraging CRM systems, trade show contacts, website analytics, social media platforms, ZoomInfo, and historical opportunity data within Logix.
• Identify key decision-makers within prospective organizations and qualify opportunities.
• Utilize HubSpot sales tools, including sequences, to creatively engage prospective customers and maintain consistent communication with leads.
• Manage and convert incoming opportunities including website inquiries, prospect emails, social media requests, RFPs, phone calls, and other inbound leads into qualified sales opportunities.
• Serve as the first point of contact for inbound prospects by providing detailed information about the pallet services offered by 48forty Solutions and Relogistics.
• Apply a consultative sales approach to understand customer needs, answer questions, and guide prospects through the early stages of the sales cycle.
• Coordinate with Plant leaders, Regional Sales Managers, and National Sales leaders to facilitate quoting.
• Clearly communicate product and service offerings, including key features, benefits, pricing considerations, and payment terms, while assisting with order documentation and related reports.
• Support the onboarding of new customers by coordinating internally with Plant teams, helping ensure a smooth transition from prospect to active customer and potential initial customer experience.
• Monitor the status and retention of newly awarded business by maintaining communication with internal teams and helping track customer activity to support long-term account success.
• Address and overcome objections by demonstrating the operational value and cost benefits of our pallet solutions.
• Partner with Plant leaders and Regional or National Sales teams to assign leads appropriately, monitor opportunity progress, and support timely follow-up to improve closing rates.
• Maintain accurate records of prospect interactions, lead activity, and pipeline updates within HubSpot.
• Collaborate with internal teams to develop strategic outreach initiatives and maintain a consistent cadence of prospect engagement activities.
• Provide responsive and professional customer service that reflects the company’s brand standards and commitment to client satisfaction.
• Participate in sales training and professional development opportunities to strengthen selling skills and remain informed on market and industry trends.
• Track and report lead generation, pipeline activity, and conversion metrics using HubSpot.

Office Manager

Sales Operations Manager

Administrative Assistant

Plant Manager – Pallet Manufacturing

Regional Business Development Manager

Assistant Plant Manager – Pallet Manufacturing

Warehouse Manager

Administrative Assistant

Plant Manager – Pallet Manufacturing

Financial Analyst

Administrative Assistant

Assistant Plant Manager – Pallet Manufacturing

Inside Sales Representative

Warehouse Manager

Administrative Assistant