Business Development Rep

• Drive Growth: You will spearhead new sales of our three product families in Chemical & Workplace Safety, Product Safety & Stewardship, and Supply Chain & Sustainability within your designated territory (Japan + rest of APAC).
• Generate Pipeline: Build a self-generated pipeline and revenue using creative and personalized outreach, strategic market mapping, and leveraging your network.
• Own the Sales Cycle: You will manage the sales process from prospect discovery through deal closure, leveraging our industry experts to exceed revenue targets mostly through new logo opportunities and some cross-sells into existing clients.
• Engage and Expand: Initiate and lead conversations with potential clients, aligning our cutting-edge solutions with their strategic goals to foster strong, lasting partnerships.
• Consultative Selling: Collaborate with industry experts to develop proposals and manage product trials, ensuring alignment with client needs and industry standards.

Business Development Executive

Account Manager

• Ownership – You will own a book of business in EU from post-sale handoff through renewal and expansion. You will deeply understand the customers’ business objectives, and organizational structure, demonstrating how our products can deliver outcomes.
• Identify Cross-sell Opportunities – You will learn to spot opportunities for product safety and stewardship services within your customers’ businesses.
• Expansion – You will also identify opportunities to expand services within existing accounts, developing and owning relationships with the senior leadership teams.
• Customer Satisfaction – Identify and mobilize product champions within the client’s user base by rallying internal teams to ensure a swift resolution of their issues.
• Forecasting – You will proactively monitor account health and develop user/usage growth plans. You will accurately forecast your sales pipeline and expansion opportunities.
• Organization – Exhibit meticulous attention to detail and organizational skills, ensuring timely documentation of all customer interactions. You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, business reviews, ticket resolutions, etc.
• Renewals – Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets. Partner with the internal teams to ensure accurate invoicing and timely payment.
• Consultative Selling – You will help the customers unlock value from our offering by conducting quarterly business reviews. You will also follow EH&S industry developments, and collaborate with 3Es regulatory experts to develop proposals, and product demonstrations ensuring alignment with client needs and industry standards.
• Voice of the Customer – Review and provide feedback to reflect the voice of our customers in our future product roadmap, pricing strategies, and go-to-market efforts.

German-Speaking Account Manager – Mid-Market

Civil Engineer

• To consolidate and further develop its consultancy activities, 3E is looking for a **Civil Renewable Energy Engineer,** in the Barcelona office, where you will be working with our team of experienced experts who will be your continuous sounding board as you meet the needs of our customers.
• You will work as a **Civil Engineer,** with your main focus on the different activities related to the design stage of a PV, BESS or Wind projects. You will assist 3E’s clients, by assessing the suitability of a project site, preparing the technical drawings needed for permit applications, and later, for construction.
• You will gradually grow into a full advisory coordinator role, being exposed also to other phases of a renewable energy project, including construction, operational activities, and technical due diligence.
• At first your responsibilities will be to deliver civil technical drawings and calculation notes for the design of solar, BESS and Wind projects in and outside of Spain. Next to that, you will gradually evolve towards performing other technical assessments, either from the office or during site inspections.
• Your **main tasks** will include:
• Foundation design using CYPE
• Drainage design
• Earthwork calculations, using Civil 3D and proprietary tools
• Review of geotechnical, hydrological, and topographic reports
• Collaboration with the drafting team to prepare deliverables
• Drafting reports for administrative, basic, or detailed projects
• Preparation of bills of quantities
• Project constraint analysis using QGIS
• Preparation of PV, wind, and BESS layouts based on manufacturer specifications
• Perform site inspections before, during and after construction of the projects
• Perform site inspections during the commissioning and operational phase of the projects.
• As a consultant you will either work as an expert on a project managed by one of your colleagues or you will take the role of project manager yourself. As a project manager you are responsible for the communication with your client, potential other stakeholders and your colleagues, for managing the budget and planning of the project and for its timely and qualitative delivery.

Junior Civil Engineer

Customer Success Manager

• Strategize & Build Scalable Enablement Programs
• Design and lead global onboarding, role-based development, and continuous learning experiences for our CS and Account Management teams.
• Partner closely with leaders to elevate commercial acumen and link learning to Net Revenue Retention (NRR) outcomes.
• Build scalable playbooks and toolkits tailored for AMs supporting high-volume SME accounts.
• Align enablement with go-to-market strategies, product launches, and business priorities.
• Deliver Engaging, Data-Informed Training
• Lead internal and external training (live sessions, eLearning, certifications, webinars).
• Serve as a customer advocate, using training as a tool for adoption and engagement.
• Develop reusable assets from real demos, automate content workflows, and keep learning content fresh, accurate, and impactful.
• Drive Operational Excellence
• Track and analyze enablement effectiveness, linking training usage to business KPIs like adoption, retention, and revenue growth.
• Use platforms like Salesforce, Zendesk, and Highspot to monitor content engagement.
• Partner cross-functionally to ensure training environments reflect current product functionality and support implementation success.
• Champion Innovation
• Continuously evolve our 3E Learning Center and Webinar Program using AI, automation, and customer insights.
• Lead collaborative learning forums to share best practices across global teams.

Customer Success Enablement Manager – SAP EH&S

AI Engineer

• Lead Development of Secure, Autonomous AI Systems: Architect intelligent, agent-based tools leveraging solutions like Claude Code, MCPs, A2A, Gemini CLI, the OpenAI Agents SDK, and using Knowledge Graph concepts to solve complex, high-value problems.
• Develop A2A Systems: Build frameworks to enable LLMs to work together internally and externally, increasing the reach of 3E-enabled generative AI systems.
• Bridge Product & Engineering: Partner with Product, Engineering, and Customer teams to embed AI into tools that enhance usability, decision-making, and automation.
• Build Seamless API Integrations: Create scalable, secure APIs that connect AI models with web applications, internal systems, and external platforms. Integrate these with MCP for agentic use.
• Contribute to Responsible AI Practices: Stay current with AI advancements and help define responsible development standards, alignment strategies, and safety protocols.

Engineer

• Handle first-level requests from **the biggest Renewable Energy Actors**, providing efficient solutions to PV or BESS technical issues and discussing more complex problems with the Senior SaaS Engineer team when necessary.
• Assist the service delivery team with the **deployment of assets** into the SynaptiQ platform.
• Understand clients' needs and translate these into appropriate technical solutions.
• Support clients in maximizing their usage of SynaptiQ.
• Provide input/ideas for the **development** and maintenance of the SynaptiQ platform.
• **Implement new features** and improvements under the supervision of Senior SaaS Engineers.
• Carry out testing of new features and updates, identifying bugs, assist in their resolution and ensuring the platform's stable operation.
• Adhere to quality standards to ensure the software meets both technical and customer needs.
• Collaborate with Development teams to diagnose and resolve Second and Third-Level issues.
• Act as the main point of contact for clients, ensuring effective communication and delivering the best possible solutions.
• Focus on improving internal processes and updating documentation to facilitate the seamless handover of complex issues from Second and Third-Level support to the First-Level team, enhancing efficiency and service quality.
• Propose creative solutions to improve or automate internal tools and processes, discuss development roadmap, and implement solutions.
• Keep abreast of the latest developments in SaaS technologies and platforms and the new market requirements regarding renewable energy.
• Continually improve your knowledge and skills to contribute more effectively to the team.

Junior SaaS Engineer

Customer Support

• Lead a global, matrixed support organization of ~20 team members (including full-time employees and contractors), managing 2 direct managers and collaborating across international teams.
• Deliver consistency at scale—standardizing service delivery across multiple products and regions to ensure customers experience 3E as one unified company.
• Design and implement support strategies that blend human connection with automation and AI, improving time-to-resolution, self-service, and customer satisfaction.
• Be a visible, proactive change agent—solving cross-functional blockers by building trust and influencing Product, Engineering, and Commercial teams.
• Instill a culture of accountability and action, identifying performance gaps and coaching teams to exceed targets with empathy and ownership.
• Champion process optimization by leveraging tools like Zendesk and collaborating with the Knowledge Management team to reduce root cause issues.
• Drive AI enablement within the support team—encouraging curiosity and hands-on experimentation (bonus if you’ve deployed AI agents).
• Establish and exceed KPIs including CSAT, NPS, first-response and resolution times, and backlog reduction.
• Serve as a strategic advisor and voice of the customer, ensuring support insights drive product improvement and customer retention.

Director of Customer Support

Compliance

• Collaborate with Business Development to shape new and cross-sell opportunities by aligning 3E’s compliance solutions with customer priorities.
• Guide solution design by uncovering client needs through discovery conversations and business process reviews.
• Deliver compelling demos and presentations that connect regulatory requirements with business value.
• Support proposal development, including detailed Scope of Work (SOW) documents and RFI/RFP responses.
• Leverage a “value connection mindset” to help clients understand the broader impact of their compliance challenges.
• Provide insight into implementation complexities and offer scalable, customer-centric recommendations.
• Drive commercial impact by helping teams meet and exceed sales goals through strategic consultation.
• Stay ahead of regulatory changes and emerging trends in EH&S, supply chain, and product stewardship.
• Share insights and customer feedback with Product and Leadership teams to influence our roadmap.
• Represent 3E at industry events and tradeshows—sharing your expertise and elevating our brand presence.

Regulatory Solution Advisor

Scrum Master

• Lead Agile Delivery
• Facilitate daily standups, sprint planning, retrospectives, and reviews with purpose and accountability.
• Coach teams on Agile best practices and keep projects aligned and on track.
• Proactively identify blockers and work across teams to remove them—before they become issues.
• Build Team Rhythm & Results
• Help two engineering teams improve how they plan, build, and deliver software.
• Support product managers and quality leads in turning ideas into shippable, high-quality work.
• Reinforce clear expectations around goals, timelines, and quality standards.
• Use Data and Tools to Accelerate Impact
• Use delivery metrics to improve team performance—not just to report on it.
• Apply AI tools (like ChatGPT or Microsoft Copilot) to enhance planning, reporting, or workflow automation.
• Continuously look for ways to simplify, streamline, and scale what’s working.
• Be a Hands-On, Visible Leader
• Bring structure and calm to teams that need it, without slowing them down.
• Partner across functions including engineering, product, QA, and infrastructure teams.
• Speak up, build trust, and help the team grow stronger—not just faster.

Content Marketing Manager

• Drive Content Strategy & Prioritization
• Lead global planning meetings to align stakeholders around strategic regulatory content priorities.
• Manage the Content-as-a-Service backlog, ensuring alignment with product and compliance goals.
• Analyze global regulatory release notes and lead impact assessment sessions across EMEA, APAC, and the Americas.
• Write and refine specifications for exclusive regulatory content, partnering with cross-functional teams to ensure accuracy and compliance.
• Maintain and improve SAP EH&S safety content, including safety data sheets (SDS), labels, and regulatory rule updates.
• Monitor and report on content health using internal tools, driving transparency and continuous improvement.
• Collaborate across regions and disciplines to share best practices and raise the bar on global content delivery.

SAP EHS Regulatory Content Specialist

• Lead with Expertise: Serve as the primary point of contact for major clients, ensuring regulatory reporting services are timely, accurate, and aligned with scope.
• Champion Compliance: Act as a go-to authority on RCRA regulations, waste stream classifications, hazardous waste reporting, generator status determinations(VSQG, SQG, LQG), and hazardous waste profiling.
• Drive Strategic Initiatives: Oversee department improvements, including automation and continuous improvement initiatives.
• Elevate the Team: Train, mentor, and empower your team and contractors to deliver exceptional regulatory services.
• Deliver Operational Excellence: Implement process improvements, develop training content, and ensure key performance metrics are tracked and met.
• Engage Agencies: Represent 3E and our customers in interactions with local, state, and federal regulatory bodies.
• Advocate for the Customer: Ensure the customer voice is embedded into service delivery and operational decisions.

RCRA Compliance Manager

• Lead Development of Secure, Autonomous AI Systems: Architect intelligent, agent-based tools leveraging solutions like Claude Code, MCPs, A2A, Gemini CLI, the OpenAI Agents SDK, and using Knowledge Graph concepts to solve complex, high-value problems.
• Develop A2A Systems: Build frameworks to enable LLMs to work together internally and externally, increasing the reach of 3E-enabled generative AI systems.
• Bridge Product & Engineering: Partner with Product, Engineering, and Customer teams to embed AI into tools that enhance usability, decision-making, and automation.
• Build Seamless API Integrations: Create scalable, secure APIs that connect AI models with web applications, internal systems, and external platforms. Integrate these with MCP for agentic use.
• Contribute to Responsible AI Practices: Help define responsible development standards, alignment strategies, and safety protocols and stay current with AI advancements.
• Work closely with CTO and cross-functional teams to turn AI models and proprietary data into customer-facing solutions that drive business value and competitive advantage.