3Core Systems, Inc

Developer/Programmer Analyst, Level 3

3Core Systems, Inc

contract

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudITSMJavaScriptNode.js

About the role

  • Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
  • Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
  • Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
  • Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
  • Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk.
  • Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.

Requirements

  • Experience with Jira administration and development, with a focus on Jira Cloud.
  • Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
  • Preferred experience with Jira on-premise to cloud migration, including workflows and data.
  • Familiarity with Atlassian Access and basic understanding of Active Directory and access controls.
  • Experience with Jira REST APIs, HTML, and JavaScript for custom development.
  • Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.
  • Experience managing Jira Software and ITSM projects, including workflows, permissions, and automations.
  • Expert-level proficiency in JQL for building complex queries.
  • Experience using Jira REST APIs and scripting languages for custom integrations and enhancements.
  • Hands-on experience with plugins like ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk.