360Learning

Solution Deployment Manager

360Learning

full-time

Posted on:

Location Type: Remote

Location: Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Onboard new customers, working cross departments (Sales, Product and Customer Success) to understand and document client use cases and requirements
  • Manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support
  • Drive project management, define 360Learning platform architecture for clients
  • Facilitate integrations (flat files, API’s) and 3rd party apps
  • Follow customer portfolios to increase product adoption and deliver Solutions complementary to the Product like platform audits

Requirements

  • Minimum 4 years professional consulting experience, preferably in a customer facing role (Technical consultant, Technical Account Manager, Technical Project Manager, Implementation Project manager or Pre-sales Consultant)
  • Previous deployment experience of SaaS products, ideally HR related
  • Project management skills
  • Understanding and experience working with APIs, SSO configuration & troubleshooting
  • Solution-oriented, client-first mindset in everything you do
  • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
  • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
  • Native German proficiency, very good English proficiency (level B2)
  • Enthusiasm for our culture: https://bit.ly/Convexity_360L
Benefits
  • Work From Home perks
  • medical insurance
  • 1 month parental leave for the second parent.
  • Flexible hours
  • Total work from home possible anywhere in Germany 🏠
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
  • A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementSaaS deploymentAPI integrationSSO configurationtechnical consultingimplementation managementcustomer requirements documentationplatform architecture designproduct adoption strategiessolution-oriented approach
Soft Skills
client-first mindsetadaptabilityflexibilitycommunication with technical stakeholdersanalytical skillsorganizational skillspriority managementstructured thinkingrational decision-makingenthusiasm for company culture