360dialog — official WhatsApp Business API Provider

Analytics Engineer

• 360Dialog is the leading Whatsapp platform for Independent Software Providers.
• We are hosting the Whatsapp channels for more than 800 software solutions and 45000+ B2B clients.
• As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business, tech and product perspective.
• Our mission is to enable businesses to not only adapt messaging channels but also use them for performance use cases and drive revenue through them.
• We love to use state of the art engineering methods all over the place, in software development, tech operations but you will find them also in non-tech areas through the whole organization.
• We are looking for like-minded people to join our organization and contribute with their ideas, skills and expertise in exchange for a good payment.

Senior Data Architect/Analytics Engineer

Financial Planning and Analysis

• Taking over Employee Payroll
• Communicating with External and internal HR related to the Payroll and contractors topic
• Reviewing, approving and processing all AP invoices (including but not limited to SaaS and Contractors).
• Responsible for handling finance email inboxes (first PoC)
• Managing finance documentation & controlling processes, related to AP.
• Experience with Datev & HGB would be beneficial, but not mandatory. In case of experience with Datev, then
• Experience with processing a massive amount of data and interfaces to Datev
• Knowledge of HGB and IFRS
• If you have proper work experience with Datev & HGB, you will be given precedence

Finance Assistant

Support Engineer

• Provide customer support across multiple channels, including tickets, chat, email, and online meetings.
• Collaborate with L2 support teams to identify and implement effective solutions.
• Troubleshoot WhatsApp API-related issues and resolve technical problems.
• Guide partners and clients in navigating the WhatsApp Business ecosystem.
• Communicate with WhatsApp / Meta representatives.
• Work closely with LATAM onboarding and commercial teams.

Technical Support Specialist

Growth Marketing

• Support and scale user acquisition across website, funnels, tracking, and paid channels, while coordinating with external SEO partners.
• Support creation and updates of website pages
• Work with design on page structure and usability
• Ensure content is aligned with acquisition goals
• Work with external SEO agency on implementation
• Help prioritize pages and content
• Ensure SEO strategy is reflected on the website
• Define and improve user flows (e.g. website → WhatsApp / form)
• Identify friction points and improve usability
• Ensure clear and simple user journeys
• Set up and maintain tracking (GA4, GTM)
• Ensure key user actions are measurable
• Build and maintain reporting (Looker Studio)
• Launch and manage campaigns (LinkedIn, Meta, Google Ads)
• Test channels, messaging, and audiences
• Support scaling of acquisition efforts
• Updated website pages aligned with acquisition goals
• Defined and improved funnels
• Reliable tracking and reporting
• Paid campaigns and performance insights
• Coordination with SEO agency
• Growth in traffic (organic + paid)
• Users entering funnels
• Tracking coverage (key actions measurable)
• Paid performance (CPL, channel efficiency)

360dialog — official WhatsApp Business API Provider

Senior Data Architect/Analytics Engineer

Finance Assistant

Technical Support Specialist

Acquisition Manager

Technical Support Specialist – LATAM