360dialog — official WhatsApp Business API Provider

Customer Support

• Provide support to our customers using the company channels - tickets, chat, email, and online meetings.
• Liaise with our L2 team to find solutions.
• Help troubleshoot our API and solve technical problems.
• Support our partners and clients in navigating the WhatsApp API ecosystem.
• Communicate with Meta representatives.
• Close collaboration with EMEA Sales and Account Management Teams

Support Specialist – LATAM