350.org

Data Analyst

• Leads 350’s data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization.
• Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based.
• Owns and develops 350's BigQuery data warehouse: designs and maintains data models, optimizes query performance, manages access controls, and ensures the warehouse serves as the reliable foundation for all organizational reporting.
• Leads BI and reporting work: builds and maintains Metabase dashboards, manages ELT pipelines and data transformations feeding from BigQuery, governs user permissions, and ensures datasets are reliable, well-documented, and accessible for self-serve reporting across the organization.
• Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts.
• Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels.
• Supports the Organisational Processes Team in maintaining accessible, up-to-date information on performance trends, campaign strategies, milestones, and progress.
• Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters.
• Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls and incident response.
• Develop and implement data hygiene protocols, initiating and supervising data clean-up projects.
• Manages external vendors, from scoping to delivery oversight and ongoing performance management.
• Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment.
• Other duties as assigned.

Data & Analytics Manager