32Co

Account Executive

• Identify and engage prospects through both outbound and inbound strategies.
• Drive new business acquisition by proactively pursuing and closing new clients.
• Manage the full sales cycle - from initial outreach to deal closure and onboarding - working closely with Clinical Operations and Product teams to ensure a smooth transition.
• Consistently meet and exceed sales targets and key performance indicators (KPIs).
• Collaborate with Clinical Operations and Product teams to refine offerings, enhance the customer experience, and ensure products align with client needs.
• Develop a deep understanding of our technical product and confidently engage in clinical conversations with dental professionals, translating features into practical solutions.
• Stay informed on industry trends, competitor activity, and emerging technologies to position 32Co as the preferred choice for prospects.

Product Manager

• Define and Own your Roadmap: Develop and communicate a clear roadmap for your vertical, securing alignment across all stakeholders (Engineering, Design, Leadership).
• Drive Execution & Delivery: Lead the development lifecycle from ideation and requirements definition to ticket writing and launch and post-launch optimisation. Maintain a transparent and rigorous roadmap, ensuring timely delivery with high quality.
• Commercial & Business Accountability: Act as the general manager for your product area. You will define and track key performance indicators and objectives, specifically focusing on growth and user retention.
• Deep Customer & Market Insight: Conduct continuous user research, market analysis, and competitive reviews. Leverage quantitative data (e.g., MixPanel, internal analytics) to identify unmet needs, validate hypotheses, and inform build/no-build decisions.
• Help develop the company's AI strategy: We’re launching new AI-powered features internally and externally at a rapid pace, you’ll be responsible for deploying, evaluating and keeping us on the cutting edge of what’s possible.
• Stakeholder Alignment & Communication: Serve as the product expert and primary communicator, ensuring all cross-functional teams and senior leadership are informed, aligned, and bought into the strategic direction and resource allocation.
• Technical Partnership: Work closely with Engineering leadership to assess technical feasibility, manage debt, and ensure platform scalability and performance align with future product ambitions.

Senior Product Manager

Backend Engineer

• Design, develop, and maintain backend services and APIs using Node.js (NestJS framework).
• Build and optimise scalable data models and queries in MongoDB.
• Architect and implement serverless applications leveraging AWS Lambda and the Serverless Framework.
• Integrate and manage asynchronous workflows using Amazon SQS.
• Ensure performance, security, and reliability of distributed systems.
• Collaborate with frontend developers, product managers, and DevOps teams to deliver end-to-end features.
• Participate in code reviews, mentor junior engineers, and contribute to technical discussions/decisions.

BackEnd Engineer

Recruitment

• Lead hiring processes across multiple departments and manage multiple hiring processes simultaneously
• Source active and passive candidates using creative sourcing methods for all areas of the business
• Partner with hiring managers and heads of departments to define role requirements
• Provide proactive hiring updates to key stakeholders
• Ensure a smooth and positive candidate experience from outreach to offer
• Maintain accurate ATS data for reporting and forecasting
• Act as an ambassador for 32Co, conveying the company mission, vision and values to candidates

Talent Acquisition Specialist

Sales Development Rep

• Convert inbound leads: be the first point of contact for dentists reaching out to 32Co - introduce our products, qualify their needs, and position the value of our solutions.
• Guide through education: liaise closely with our Education team to enroll dentists onto our courses, monitor their progress, and keep them engaged.
• Drive adoption: take ownership of dentists who complete their course, drive adoption of and loyalty to 32Co.
• Acquire outbound leads: support 32Co’s growth efforts by acquiring new dentists through calling, email and other channels.
• Build relationships: develop strong, trusted relationships with dentists to encourage ongoing case activity and long-term engagement.
• Collaborate for success: work with sales, education, and product teams to create a seamless customer journey from inquiry to active user.
• Track and report: maintain detailed client notes in the CRM and report on lead conversion, onboarding, and patient conversion metrics.

Senior Sales Development Representative

Designer

• Creating high quality orthodontic treatment designs remotely in line with the company policies and clinical standards
• Working with Orthodontic Design Lead to develop the processes within the team and across the company
• Contribute to the development and continuous improvement of treatment planning protocols
• Provide input and support for broader clinical strategy initiatives
• Assist the Orthodontic Design Lead in recruiting, onboarding, and training new design team members

Account Executive

Senior Product Manager

BackEnd Engineer

Talent Acquisition Specialist

Senior Sales Development Representative

Orthodontic Designer