321 The Agency

Technical Project Manager

• Own end-to-end project management for complex technical initiatives including custom website development, CRM integrations, API development, and proprietary platform builds like 321 AIM
• Develop comprehensive project plans including scope definition, technical architecture, resource allocation, timeline milestones, risk management, and budget tracking
• Lead technical discovery sessions with clients and internal stakeholders to understand business requirements, technical constraints, and success criteria
• Translate business objectives into detailed technical specifications, user stories, and acceptance criteria that guide development teams
• Manage project budgets and timelines, tracking actuals against estimates and proactively addressing variances to protect profitability
• Coordinate resources across development, design, Client Success, and external vendors to ensure seamless collaboration and delivery
• Facilitate agile ceremonies including sprint planning, daily standups, backlog grooming, sprint reviews, and retrospectives
• Create comprehensive technical requirements documents (TRDs) and functional requirements documents (FRDs)
• Leverage AI tools to accelerate documentation creation, ensure completeness, and maintain consistency across technical specifications
• Document system integrations including API endpoints, authentication methods, data mapping, error handling, and testing procedures
• Manage third-party integrations and vendor relationships, ensuring SLAs are met and integration points remain stable
• Develop integration testing plans, coordinate QA activities, and validate data accuracy across connected systems
• Serve as primary point of contact for technical project communication with clients, internal teams, and external vendors
• Lead client meetings including kickoffs, status updates, demo sessions, and strategic planning discussions
• Mentor junior team members on project management methodologies, technical documentation, and AI development practices