Triage and resolve daily issues from trading desk, compliance, and operations users.
Investigate and remediate trade reconciliation breaks between OMS and downstream systems.
Handle user queries about trade exceptions, breaks, and system functionality.
Perform system configurations in Everest WinForms (adding columns, modifying views, user setup).
Write SQL queries to investigate issues and support reporting needs.
Document resolutions and maintain operational runbooks.

Requirements

Minimum of 5 years in capital markets operations, trade support, or related roles with strong understanding of credit trading workflows (corporate bonds, loans, structured products, etc.).
Hands-on experience with at least one industry-standard OMS (Charles River, Aladdin, Bloomberg AIM, Eze, SimCorp, or similar) - Everest experience is a plus but not required.
Deep knowledge of trade lifecycle and front-to-back office data flows.
Experience supporting traders, portfolio managers, compliance, and operations teams (buy-side preferred, sell-side acceptable).
SQL proficiency required - ability to write queries for data extraction, analysis, troubleshooting and configuration.
Knowledge of XML/XSLT/Xpath.
Strong Excel skills for data analysis and reconciliation work.
Comfortable troubleshooting Windows-based trading applications.
Knowledge of one or more development languages, and prior experience working as a software developer will be an added advantage.

Benefits

This is a contractor position only (C2C).
Compensation ranges from $85-110 per hour based on experience and qualifications. Higher rates may be considered for exceptionally strong candidates.
Minimum 3 days per week in-office presence required (NY office).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLXMLXSLTXpathExcelEverest WinFormsOMStrade reconciliationdata extractiondata analysis

Soft Skills

troubleshootingcommunicationproblem-solvingdocumentationuser supportcollaborationorganizational skillsattention to detailanalytical thinkingadaptability