20four7VA

Operations & Business Support Virtual Assistant

20four7VA

contract

Posted on:

Location Type: Remote

Location: Anywhere in the World

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About the role

  • Provide day-to-day back-office operational support
  • Manage and maintain outreach campaigns across sales engagement and automation platforms, including list building, sequencing, and A/B testing
  • Research and build targeted prospect lists aligned with the firm's ideal client profiles
  • Monitor campaign performance metrics and prepare weekly reporting for the team
  • Maintain CRM data hygiene and ensure lead and client records are accurate and up to date
  • Support the scheduling and coordination of business development demos and introductory calls
  • Assist with outreach messaging and template refinement
  • Manage administrative coordination across internal teams
  • Handle document preparation, editing, and organization
  • Manage DocuSign workflows and related documentation
  • Support internal process improvement and task prioritization
  • Use AI tools (Claude, ChatGPT, or similar LLMs) to generate and refine:
  • Custom candidate Visual Resumes following the firm's standardized methodology
  • Job descriptions sourced from client meetings, transcripts, and briefing notes
  • Client briefing documents summarizing search strategies, benchmarks, and compensation
  • Perform quality assurance on AI-generated outputs, including:
  • Cross-referencing AI outputs against source documents (resumes, interview transcripts, recruiter notes) to catch hallucinations or inaccuracies
  • Verifying the accuracy of skills, experience, job titles, and achievement claims
  • Editing grammar, clarity, and writing style to ensure a professional tone
  • Ensuring content is concise, relevant, and client-ready
  • Help optimize AI prompts and workflows over time
  • Prepare Visual Resumes for shortlisted candidates by gathering candidate information from resumes, interview transcripts, and recruiter notes
  • Create candidate summaries, skill breakdowns, and key differentiators for each profile
  • Help prepare job briefing pages for clients, including search strategies, compensation benchmarks, and role overviews
  • Maintain and update Visual Resume templates as the format evolves
  • Track Visual Resume turnaround times and flag any bottlenecks in the production process
  • Book interviews and meetings across multiple time zones
  • Coordinate calendars and ensure correct time zone alignment
  • Populate meeting links and ensure accurate scheduling
  • Communicate with candidates and internal stakeholders as needed
  • Assist with reference check coordination and follow-up
  • Perform database clean-ups and profile enrichment
  • Tag, update, and organize candidate and client records
  • Maintain internal knowledge base, project management pages, and shared file structures
  • Assist with ad-hoc projects during slower pipeline periods
  • Identify opportunities to improve internal processes and workflows through automation or AI-driven solutions
  • Support evolving operational needs as the firm scales

Requirements

  • Strong attention to detail and accuracy, especially when reviewing client-facing deliverables
  • Excellent written English communication skills — ability to review, edit, and QA documents for accuracy, grammar, and professional tone
  • High level of critical thinking and problem-solving ability — can identify errors and inconsistencies in AI-generated content
  • Comfortable working with AI tools including large language models (experience with Claude, ChatGPT, or similar is a strong asset)
  • Proficient with CRM platforms, outreach and automation tools, and LinkedIn
  • Strong organizational and time-management skills
  • Ability to work independently with minimal supervision
  • Tech-savvy and quick to adapt to new platforms and multi-tool workflows
  • No specific degree required; soft skills and performance are prioritized.
Benefits
  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data hygieneA/B testingquality assurancedocument preparationeditingAI prompt optimizationcandidate summariesprofile enrichmentprocess improvementworkflow automation
Soft Skills
attention to detailwritten communicationcritical thinkingproblem-solvingorganizational skillstime-managementindependenceadaptabilityinterpersonal communicationcoordination