Appointment Setter – Virtual Receptionist
20four7VA
full-time
Posted on:
Location Type: Remote
Location: California • United States
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About the role
- Handle warm inbound and warm outbound calls from patients who have already submitted inquiries
- Contact new leads within 5 minutes of form submission
- Follow provided call scripts to qualify interest and book appointments
- Conduct follow-ups with existing leads (weekly, bi-weekly, and older leads)
- Schedule appointments accurately and confirm patient details
- Maintain clear, friendly, and professional phone communication
- Log call outcomes and notes in CRM systems
- Support front-desk coverage as needed
Requirements
- Clear, neutral American accent (very important)
- Confident, natural conversational skills (not robotic)
- Strong phone presence and listening skills
- Ability to follow scripts while sounding human and personable
- Reliable internet connection and professional home workspace
- Comfortable working remotely and following structured workflows
Benefits
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
confident conversational skillsstrong phone presencelistening skillsability to follow scriptspersonable communicationclear communicationfriendly communicationprofessional communication