
Dental Administrative & Insurance Support Virtual Assistant
20four7VA
part-time
Posted on:
Location Type: Remote
Location: Anywhere in the World
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Tech Stack
About the role
- Serve as an extension of the front desk and billing team
- Appointment scheduling, insurance verification, billing support, and HR administrative coordination for a dental practice
- Work inside Open Dental (cloud-based dental software)
- Support patient communication, insurance and billing processing, and internal staff administration
- Conduct daily check-ins with the practice owner (start-of-day, middle, and end-of-day updates)
Requirements
- Strong, professional English communication skills (Level A–B accent required)
- Comfortable speaking with patients and insurance representatives
- Detail-oriented and process-driven
- Organized and reliable with consistent follow-through
- Comfortable working within cloud-based dental software
- Able to handle sensitive healthcare information with discretion
- Compliant with regular training for job-related skills, structured daily accountability, and check-ins
- Experience in dental administration, healthcare billing, or insurance verification strongly preferred
- Familiarity with Open Dental (preferred; training provided if needed)
- Comfortable calling insurance companies and verifying patient benefits
- Experience with appointment scheduling and front desk workflows
- HR administrative experience is a plus
- Strong customer service background in a healthcare setting preferred.
Benefits
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
appointment schedulinginsurance verificationbilling processingHR administrationcloud-based software
Soft Skills
communication skillsdetail-orientedorganizedreliablecustomer service