Healthcare Business Support Virtual Assistant
20four7VA
contract
Posted on:
Location Type: Remote
Location: Anywhere in the World
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About the role
- Make outbound cold calls to potential referral sources such as sleep doctors, primary care providers, physical therapists, etc.
- Generate, build, and manage an email list of leads from referral sources
- Conduct follow-ups with patients to answer frequently asked questions and assist with treatment progression
- Monitor and manage the practice's inbox, respond to patient queries, and schedule appointments
- Maintain accurate call records and lead information in the system
- Research local organizations or businesses for potential partnerships and outreach opportunities
- Help organize information for billing and coordinate with the client's existing medical billing support
Requirements
- At least 2 years of administrative or business support experience (healthcare background strongly preferred)
- Experience with cold calling and navigating gatekeepers professionally
- Strong verbal and written communication skills
- Proficiency with Gmail, Google Docs, and basic CRM tools
- Background in healthcare, nursing, physical therapy, sleep medicine, or a related field is a strong plus
- Familiarity with HIPAA and handling sensitive patient data with discretion
Benefits
- Independent contractor role with flexible work hours
- Remote position supporting clients worldwide
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cold callinglead generationemail list managementpatient follow-upappointment schedulingcall record maintenancebilling coordination
Soft Skills
communication skillsorganizational skillsinterpersonal skills