Staff Business Program Manager – New Product Introduction
1Password
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $149,000 - $216,000 per year
Job Level
About the role
- Own NPI operations as a program (end-to-end)
- Define and run the operating model for ecosystem operations tied to the product roadmap, including intake, prioritization, tracking, SLAs, and escalation paths.
- Establish measurable expectations for what “ecosystem ready” means for roadmap milestones and launch moments.
- Coordinate cross-functional execution across Product, Engineering, and supporting teams to ensure partner-connected initiatives move forward predictably and on schedule.
- Drive integrated readiness plans with Product and Engineering leadership and key cross-functional partners.
- Ensure partner-related operational deliverables are completed on time.
- Own end-to-end logistics and preparation for relevant external events and engagements.
- Deliver key EPD messages in external stakeholder interactions.
- Create lightweight, repeatable playbooks and templates that reduce friction and improve consistency across teams.
- Identify systemic bottlenecks and implement improvements.
Requirements
- 6+ years of relevant experience in program management, business operations, or equivalent cross-functional delivery roles in a product/technology environment.
- Demonstrated ability to lead complex, cross-functional programs with multiple stakeholders, dependencies, and deadlines.
- Strong operational judgment, including comfort working with ambiguity and improving systems that are still forming.
- Excellent written communication skills, including the ability to clearly document decisions, share status updates, and create process documentation.
Benefits
- Participation in 1Password's benefits program (health, dental, 401k and many others)
- Generous paid time off
- Equity grant
- Participation in incentive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementbusiness operationscross-functional deliveryoperating modelecosystem operationsproject trackingSLAsprocess documentationlogistics managementplaybook creation
Soft Skills
leadershipoperational judgmentcommunicationproblem-solvingcollaborationadaptabilitystakeholder managementdecision-makingsystem improvementambiguity management