1GLOBAL

Technical Product Manager

• Own the roadmap for footprint expansion and network steering, prioritizing work that improves coverage, service quality, and margin
• Translate carrier capabilities, roaming constructs, SIM/eSIM dependencies, and platform constraints into clear product requirements for engineering and operations
• Work with support and operations to identify roaming, activation, and partner-performance issues, then turn root causes into product and process improvements
• Own the end-to-end process from footprint definition through OTA campaigns and RSP profile changes
• Lead the creation of the footprint management and steering platform

Technical Product Manager – Footprint & Network Steering

Data Analyst

• **About the Role**
• - **Pricelist Comparison:** Compare pricelists of roaming and interconnect partners from different sources. Identify variations in pricing structures, rates, and terms. Analyse the impact of changes and provide recommendations for competitive pricing strategies.
• - **Roaming Footprint Comparison:** Compare footprints of sponsored roaming partners across carriers. Evaluate coverage areas, network capabilities (i.e. 4G/5G/LTE-M), and service availability. Identify gaps or overlaps and provide insights to optimise the roaming steering strategy.
• - **Rate Updates:** Update carrier rates based on contract agreements and rate change notifications. Analyse rate changes and explain significant variations to stakeholders. Ensure accurate and up-to-date rate information for wholesale operations.
• - **Carrier Volume Files:** Update the Carrier Volume File using data from core network elements (i.e. Session Border Controllers (SBC) and Managed Service Switches (MSS)). Consolidate and analyse volume information to track usage and performance. Identify anomalies or discrepancies and investigate root causes.
• - **Carrier Invoice Analysis:** Update Carrier Volume with information obtained from carrier invoices. Validate invoice accuracy, reconcile volumes, and identify discrepancies. Provide recommendations for invoice processing improvements and cost optimisation.
• - **Invoice Validation:** Validate Roaming partner invoices for accuracy and compliance with contract terms. Advise on accruals at the end of each month based on the invoice analysis and volume data.
• - **Footprint Database Updates:** Maintain and update the Footprint Database with accurate and current information. Incorporate changes in network coverage, technology upgrades, and service expansions. Ensure the database reflects the latest information for decision-making.
• - **Network Information:** Update and maintain information related to network technologies within the Footprint Database (3G/4G/5G/ Low Power Networks). Monitor network advancements and provide insights on the impact of technology transitions.
• - **Ad hoc Tasks:** Support the Wholesale Team with ad hoc data analysis tasks as needed. This may include data cleansing, data transformation, preparing reports, or assisting with other data-related initiatives.
• - Assist in month-end closing, including accruals.

Wholesale Data Analyst

Accounts Payable

• Manage AP Mailbox
• Ensure all invoices for the month are received in the mailbox and completely processed from automated workflow
• Analyze and understand invoice exception errors, develop corrective action plans to remediate, eliminate, and reduce those errors.
• Perform vendor statement reconciliations on a regular basis.
• Resolve invoice discrepancies, payment issues, and vendor inquiries promptly
• Prepare accrual reports and assist in month-end closing activities
• Coordinate with Procurement, Finance, and other departments to ensure accurate postings
• Ensure all AP transactions comply with company policies and statutory regulations.
• Assist with internal and external audit requests related to AP activities.
• Assist with other projects or duties as assigned, including continuous improvement efforts

Accounts Payable Analyst

Performance Marketing

• Plan, execute, and optimise Google Ads, LinkedIn Ads, and other paid media campaigns for B2B audiences.
• Manage campaign budgets, & forecasts to ensure efficient ROI.
• Conduct A/B testing on ad creatives, landing pages, and targeting strategies.
• Collaborate with content and design teams to develop compelling ad copy and visuals.
• Partner with UX/UI teams to optimise landing pages and ensure high conversion rates.
• Track, analyse, and report on campaign performance with actionable recommendations.
• Stay updated with digital marketing trends, platform changes, and competitor activity.

Performance Marketing Specialist – B2B

Network Operations

• **About the Role**
• - Plan, direct, and oversee the Network Support Team, ensuring alignment between business goals and functional objectives. Manage relationships with all relevant teams to ensure that customer expectations and mandatory service levels are met.
• - Manage the team’s shift schedules and on-call roster.
• - Deep dive into our network and systems architecture, leading journey flows with the goal of improving troubleshooting quality for issues related to eSIM connectivity, data, and voice services.
• - Continuous Service Improvement: Analyse existing service and support patterns, and proactively develop plans and actions to improve performance, reliability, and user experience through KPI analysis.
• - Instil a mindset of relentless continuous improvement, encouraging innovation and automation across the organisation.
• - Oversee all technical documentation produced by engineers for tasks and processes supported by the team.
• - Liaise with the Product Team to prepare operational teams for new product releases.
• - Facilitate customer onboarding into support processes and tools.

Network Operations Team Lead

Chief of Staff

• Lead and deliver ad-hoc CEO Office projects such as high-stakes presentations, commercial and financial models, and market assessments for new markets.
• Support external work with tier-1 partners: onboard special setups, manage non-BAU requests, resolve complex customer issues, and contribute to commercial negotiations.
• Drive internal initiatives across finance, corporate topics, operational improvements, and product/strategy, depending on priority and your strengths.
• Take ownership of open-ended problems: define the approach, gather data, build the analysis, present recommendations, and execute.
• Deliver outputs at a standard that can be used directly with leadership, customers, or partners.
• Act as a thought partner within the CEO Office, bringing structured thinking, challenge, and new ideas rather than only execution.
• Adapt quickly to shifting priorities and context-switch across multiple workstreams with tight deadlines.

Founder's Associate, CEO Office

Engineer

• Collaboration with other Networks teams in defining and managing the projects for delivery of new solutions
• Project delivery. Network design. Integration and migration strategy definition. Collaboration with other relevant departments. Responsible for end-to-end delivery
• Design of new consumer and corporate telecom solutions
• Creation of technical documentation (HLD’s, LLD’s, WO’s, etc.) and maintain it over the lifecycle of the solutions
• Perform implementations in live environment. Understanding of End to End system testing requirements
• Follow-up and define Quality and Performance indicators
• Capacity and Performance Analysis, Reporting and Improvement Solution Definition
• Service & Resource configuration definition and implementation on requested systems
• Work on complex solutions that influence the design of current products and addresses design issues for future products or technologies
• Close relationship with external partners like carriers, service providers
• Elaborate, and manage the process, for change requests to current partners in order to meet the network necessities
• Control the network elements roadmap, being responsible for the necessary software/hardware upgrade during the components lifecycle
• Generate and implement process improvements, including and especially cross-team processes
• Documents the existing technology portfolio and proposes recommendations for improvements and/or alternatives

Voice and Services Engineer

Financial Planning and Analysis

• **About the Role**
• **Business Partnering with IoT **
• - Act as the finance lead for the IoT business line, developing a deep understanding of commercial models, cost structures and growth drivers;
• - Collaborate with commercial, product and engineering teams to ensure accurate revenue and cost tracking;
• - Conduct quality checks on billing data to validate completeness and appropriateness, and support revenue assurance;
• - Provide insights and recommendations to enhance the financial performance and operational efficiency of the IoT unit;
• - Help define and improve financial processes to support scaling of IoT operations.
• **Support for Assigned Subsidiaries**
• - Act as the primary finance point of contact for a defined set of legal entities within the group;
• - Ensure timely and accurate preparation of financial statements in compliance with local GAAP and regulatory standards;
• - Coordinate tax filings, statutory audits, and regulatory submissions for assigned jurisdictions;
• - Liaise with local auditors, tax advisors, and other external stakeholders;
• - Align local reporting with group-level requirements, working closely with global finance colleagues;
• - Oversee payroll review processes and ensure accurate and timely payroll tax submissions where applicable.**
• **Capitalised Development Process **
• - Lead the tracking and documentation of internally capitalised development costs under IFRS;
• - Partner with Product and Engineering teams to assess eligible activities and timing;
• - Maintain audit-ready documentation to support both internal and external reviews. **
• **Key Balance Sheet Reconciliations **
• - Own and perform reconciliations for critical balance sheet accounts;
• - Investigate aged items and ensure timely resolution of variances;
• - Support month-end and year-end close processes with a strong focus on accuracy and adherence to deadlines. **
• **Finance Systems & Process Improvements **
• - Contribute to cross-functional systems projects, particularly in financial systems and billing platforms;
• - Identify opportunities for automation and process optimisation across the finance function.

Accounting & Finance Manager

Platform Engineer

• Monitor and support CORE and RAN networks to ensure high availability and optimal performance.
• Monitor and support the API connectivity ecosystem to maintain high availability and performance.
• Troubleshoot service-impacting issues across Data and IoT devices, with some involvement in Voice and SMS services.
• Analyse and resolve network faults using tools and traces involving protocols such as SS7, MAP, ISUP, SIP, CAP, DIAMETER, and related telecom signalling stacks.
• Escalate and coordinate with vendors and engineering teams to resolve complex incidents.
• Participate in root cause analysis (RCA) of major incidents and contribute to the implementation of corrective actions.
• Support daily operations and incident management, ensuring compliance with SLAs.
• Create and maintain accurate documentation for procedures, configurations, and fault analyses.
• Collaborate with cross-functional teams, including Radio Planning, Core Engineering, and Customer Support.
• Stay up to date with network evolutions, including 5G, IoT ecosystems, and virtualisation trends.

Platform Support Engineer

HSS and Signalling Engineer

Marketing Analyst

• Build and maintain dashboards and performance reports across marketing and sales enablement functions
• Automate recurring reporting processes to ensure accuracy, efficiency, and scalability
• Conduct deep-dive analysis on lead generation, funnel conversion, and campaign ROI
• Support sales enablement by researching target accounts, industries, and market trends
• Provide actionable insights to improve targeting, messaging, and pipeline quality
• Collaborate with cross-functional teams to align marketing performance with business objectives
• Identify opportunities for process improvements and implement automation where possible

Junior Marketing Analyst

Accounts Receivable

• Process and Complete special billing activities for a range of key and strategic accounts.
• Process daily cash receipts and reconcile NetSuite, ABR, and bank accounts.
• Reconcile adjusted invoices and provide collectible Statements of Account to the Collections team for appropriate action.
• Upload and post B2B, IoT, and RSP invoices in NetSuite and reconcile them against billed revenue.
• Post and issue all approved manual invoices, credit notes, debit notes, and billing adjustments.
• Develop and maintain effective working relationships with key stakeholders, including customers and internal colleagues.
• Resolve collection matters by reviewing customer payment history, posted invoice, and adjustment then coordinating with the Line Lead and to the Collections team as necessary.
• Maintain a professional attitude during service delivery and issue resolution.
• Identify opportunities for continuous process improvement and implement innovative solutions to enhance team efficiency and cost-effectiveness.
• Prepare and update Statement Balances for Channel Partners commission purposes.
• Manage and analyze cases through to resolution.
• Perform other duties as assigned or required.